Staff Service Recruitment Associate – Home Warranty

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November 14

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Assurant

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Finance • Insurance • B2C

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

10,000+ employees

Founded 1892

💸 Finance

👥 B2C

💰 Post-IPO Debt on 2023-02

📋 Description

• Lead the recruitment and onboarding efforts for all new ISPs • Directly responsible for closing gaps in our network to reduce Locating and Buyouts • Set up and maintain service provider profiles as it relates to Assurant systems • Utilize Excel, reports provided, and other tools to manage and analyze data, and track recruitment metrics • Support the RSM (Regional Service Manager) with daily tasks and responsibilities • Support RSM with sending/receiving ISP agreements and rate adjustments • Maintain notes in databases/spreadsheets • Actively participates in team meetings and best practice sharing • Assist with service locating in their assigned region

🎯 Requirements

• 1 year experience in the Service Industries, to include: major appliances, consumer electronics, HVAC, plumbing, or electrical • High School Diploma, GED, or higher • 1+ years’ experience with Microsoft Office with strong Excel skills • Strong multitasking skills, with the ability to manage multiple tasks, systems, and web pages all in a single session • Elevated verbal and written communication skills to create and maintain exceptional relationships with service providers • Ability to work independently and collaboratively within a team • Excellent verbal and written communication skills • Advanced analytical and organizational skills • Advanced experience with Microsoft based programs and computer products. • Commitment to maintaining confidentiality and professionalism in all interactions • Flexibility to adapt to changing priorities and business needs

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities