Technical Account Manager

🔥 5 hours ago

🇩🇪 Germany – Remote

💵 €60k - €65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 0%

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🗣️🇩🇪 German Required

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Logo of Asteria Group

Asteria Group

1001 - 5000 employees

Founded 2018

🍽️ Food & Beverage

🏥 Healthcare

💊 Pharmaceuticals

Food & Beverage • Healthcare • Pharmaceuticals

Asteria Group is a European label and packaging company that designs and manufactures labels, flexible packaging, pouches, folding cartons and related embellishments and security features (RFID/NFC, tamper-evident, variable data). With 35 production sites across Europe and thousands of customers, Asteria provides B2B printing and packaging solutions for industries such as food, pharmaceuticals, personal care and retail, with an emphasis on fast delivery, technical consulting and sustainability (offering recycled and recyclable alternatives across most of its product range).

📋 Description

• Provide technical support and professional onboarding for new customers, particularly international enterprise customers • Translate customer requirements into technical solutions and select the appropriate production site within the Asteria Group • Support test production runs and customer approvals while ensuring agreed quality and service requirements • Support Sales with complex customer projects, technical presentations, and challenging printing issues • Coordinate cross-site technical projects and collaborate with Production, Sales, suppliers, and subject-matter experts • Evaluate new materials, printing technologies, and sustainable solutions, particularly in the context of the PPWR • Document and share technical processes and best practices across the Asteria Group

🎯 Requirements

• Several years of professional experience in the label or printing industry, with in-depth knowledge of various printing and finishing technologies • Experience in technical account management, customer consulting, or a comparable cross-functional role • Experience managing complex, cross-site projects • Confident communication skills and the ability to explain technical topics clearly to a range of stakeholders • Independent, structured approach to work and a reliable, accountable attitude toward implementation • Fluent German and excellent English skills, both written and spoken • Willingness to travel within Germany and Europe approximately 40% of the time

🏖️ Benefits

• Company car, also available for private use • 30 days of annual leave based on a five-day working week • A responsible, cross-site role offering significant scope to shape processes and solutions • An international working environment with short decision-making paths

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