Technical Account Manager

🔥 3 minutes ago

🇩🇪 Germany – Remote

💵 €90k - €120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Claroty

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🍽️ Food & Beverage

🏭 Manufacturing

📦 Logistics

Food & Beverage • Manufacturing • Logistics

Claroty is a cybersecurity company that specializes in securing mission-critical infrastructure through its indusry-centric platform designed for cyber-physical systems (CPS). Their platform offers extensive asset visibility and a wide array of solutions including exposure management, network protection, secure access, and threat detection, tailored for sectors like healthcare, industrial cybersecurity, and critical infrastructure. Claroty serves a global client base from its headquarters in New York City, deploying its solutions across various industries worldwide.

📋 Description

• Partner with customers to plan, design, deploy, and configure Claroty’s solutions • Serve as the primary technical point of contact and own customer technical requirements • Provide technical guidance, architecture recommendations, and optimization strategies • Identify risks, gaps, and improvement opportunities in customer environments • Translate customer feedback, industry trends, and field insights into recommendations for Product, Engineering, and Customer Success teams • Develop technical artifacts, documentation, playbooks, and best practices • Support escalations and complex technical scenarios with Support and R&D teams • Drive executive-level technical conversations and present strategic roadmaps • Support on-site engagements, workshops, and strategic meetings through travel up to 30%

🎯 Requirements

• 5+ years of experience in Professional Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles • Full professional proficiency in English and German (written and spoken) • Deep knowledge of IT networking; prior experience as a Network Architect highly beneficial • Strong understanding of TCP/IP, routing, switching, DNS, DHCP, and segmentation principles • Experience with Operational Technology (OT) environments and industrial networks is a strong advantage • Solid understanding of cybersecurity principles and secure network architecture • CCNA and/or CCNP certification is a strong plus • Strong communication and presentation skills with ability to engage technical and executive stakeholders • Customer-centric mindset and ability to build trusted, long-term partnerships • Willingness to travel up to 30%

🏖️ Benefits

• Variable compensation components such as equity or bonuses • Broader total rewards package details shared prior to interviews • Special accommodations available upon request in all selection phases