Operations Analyst – Pharmaceutical Industry

🔥 1 minute ago

🇧🇷 Brazil – Remote

💵 R$5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Atento

WebsiteLinkedInAll Job Openings

89377 - 89377 employees

Founded 1999

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Post-IPO Equity on 2023-02

Consulting • Healthcare • Logistics

Atento is a leading provider of Business Transformation Outsourcing (BTO) services, elevating the traditional Business Process Outsourcing (BPO) model by implementing strategic, enterprise-wide changes to enhance clients' performance and competitiveness. The company guides clients through the full cycle of customer experience transformation, offering innovative, outcome-based business models that maximize business value while optimizing Total Cost of Ownership (TCO). Atento operates across a diverse range of sectors, including financial services, telecom, retail, utilities, healthcare, automotive, media, travel and hospitality, and education. Its solutions encompass customer engagement, analytics, automation, AI/Cognitive technologies, and cybersecurity, leveraging methodologies such as Lean Six Sigma and design thinking for efficiency and user-centricity.

📋 Description

• Communicate by email and phone with customers and distributors in Latin America in Spanish • Monitor purchase orders from receipt through final delivery to the customer, ensuring compliance with the specified delivery time frame • Communicate in writing with the U.S.-based Customer Service (CS) team in English • Communicate with the company’s Sales team in Spanish • Use Excel spreadsheets to track activities and order status • Prepare Excel reports and ensure compliance with specified delivery deadlines • Ensure adherence to departmental policies to support the smooth execution of processes

🎯 Requirements

• Must be at least 18 years old • Bachelor’s degree required • Fluent or native-level Spanish • Fluent English • Intermediate Excel skills, including PivotTables, VLOOKUP, and report extraction; testing will be conducted • Administrative experience required • Preferably able to easily commute to the South Zone of São Paulo

🏖️ Benefits

• Cost-of-living or commuting allowance • Meal and/or food allowance • Life insurance • Funeral assistance • Childcare assistance / assistance for children with disabilities / babysitting assistance and childcare allowance • Product discounts • Dental insurance • Health insurance • Gym membership and sports activity discounts • Educational partnerships with course discounts • Career development plan • Bullla Saúde & Crédito benefit (discounts at pharmacies and stores, installment credit, and salary advances) • Pet insurance plan