Senior Solutions Engineer, ITSM – West

🕒 March 25

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Logo of Atlassian

Atlassian

10,000+ employees

Founded 2002

☁️ SaaS

⚡ Productivity

🤝 B2B

💰 $150M Secondary market on 2014-05

SaaS • Productivity • B2B

<Atlassian> Atlassian is a software company that builds cloud-first collaboration and productivity tools—such as Jira, Confluence, Trello, Bitbucket, and Jira Service Management—designed to help teams plan, track, build, and deliver work. Their platform combines project management, knowledge management, DevOps integrations, and AI-powered features and agents, and includes a marketplace for third-party apps. Atlassian serves teams across industries and sizes with enterprise-grade security, compliance (including FedRAMP), and extensive integrations to support software development, IT service management, and cross-functional team collaboration.

📋 Description

• Specialize in Atlassian’s ITSM offerings for enterprise customers • Collaborate with cross-functional teams to improve customer journey • Deliver compelling presentations, demonstrations, and proof of concepts • Partner with sales management to achieve customer outcomes

🎯 Requirements

• 5+ years of experience interacting with mid-market/enterprise customers in a pre-sales capacity • Excellent communication and strong presentation skills to multi-level audiences • Experience selling ITSM solutions • Ability to design, implement, and optimize solutions • Customer-centric mindset with a proven track record in building executive relationships with customers.

🏖️ Benefits

• Health coverage • Paid volunteer days • Wellness resources

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