Senior CRM Analyst

Job not on LinkedIn

5 days ago

Apply Now

Receive Emails with Similar Jobs

Aurum Software

WebsiteLinkedInAll Job Openings

Software • Legal • SaaS

Aurum Software is a company specializing in legal software solutions. They offer products like Astrea for small and medium law firms and Themis for large law firms and legal departments. Their software aims to automate legal processes, improve management efficiency, and integrate various aspects of legal work, enabling lawyers to focus on delivering outstanding results. With over 100,000 clients, Aurum Software has been recognized for its innovative and user-friendly solutions in the legal technology market.

51 - 200 employees

Founded 1993

☁️ SaaS

📋 Description

• Centralize, orchestrate and elevate the communication strategy with the customer base for the Astrea product. • Create and manage the communication ecosystem, acting as the focal point between Marketing, Product, CX and other teams. • Ensure consistency, strategic segmentation and impact on the business’s key metrics.

🎯 Requirements

• Proven experience working with CRM/Marketing Automation in SaaS companies, preferably B2B. • Track record of designing, implementing and optimizing complex customer journeys across the customer lifecycle (trial, onboarding and ongoing). • Hands-on proficiency with automation tools. • Strong analytical skills: critical reading and interpretation of metrics. • Experience designing and running A/B tests. • Ability to work deeply with segmentation and behavioral data. • Demonstrated history of impacting key performance indicators. • Ability to prioritize based on impact and to build solid hypotheses. • Critical thinking and the ability to question assumptions.

🏖️ Benefits

• Meal/Food Allowance: R$ 1,100.00 monthly on a flexible card, no payroll deduction. • Home Office Allowance: R$ 135.00 monthly, no payroll deduction. • Health Plan: Bradesco (national). • Dental Plan: SulAmérica. • Life Insurance. • Childcare Assistance: for children up to 5 years old. • Gympass/Wellhub: wellbeing platform focused on physical activity and holistic health. • Conexa Saúde: digital health platform offering multiple specialties. • Guapeco: pet health plan with simple enrollment. • Language School Partnership: discounts for English and Spanish courses. • Profit Sharing (PLR): if the team meets the annual target. • Relax Week: we do not work on business days between Christmas and New Year’s. • Workstation Allowance: a one-time allowance of R$ 2,400.00. • Birthday Day Off: one full day off on your birthday.