Autodesk
Architecture • Engineering • Media
Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.
Customer Success Advisor
November 24
Autodesk
Architecture • Engineering • Media
Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.
📋 Description
• Use data triggered signals to proactively engage customers and align product capabilities with customer outcomes • Establish adoption strategies to increase customer value and product usage • Identify and engage at-risk accounts by using discovery skills and realign them toward success • Collaborate cross-functionally with Sales, Renewals, Channel Partners, Support, and Services to support customer outcomes • Deliver a high-quality experience that deepens customer satisfaction and loyalty • Uncover and identify opportunities to expand customer relationships through value discovery and strategic conversations
🎯 Requirements
• 3–5 years in Customer Success, Account Management, or a related customer-facing role • Proven track record of working independently while driving measurable impact. • Experience navigating cross-functional collaboration with internal and external stakeholders • Proficiency in Salesforce or similar CRM systems. • Experience with SaaS, cloud-based software, or subscription business models. • Familiarity with Autodesk customer industries (AEC, MFG, M&E)
🏖️ Benefits
• Health and financial benefits • Time away • Everyday wellness
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