Senior Manager, Content Strategy – Agentic AI

🕒 April 14

🏄 California, Massachusetts – Remote

🏄 California – Remote 🍂 Massachusetts – Remote

💵 $157k - $281.9k / year

⏰ Full Time

🟠 Senior

✍️ Content Marketing Manager

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Autodesk

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

📱 Media

Architecture • Engineering • Media

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

📋 Description

• Manage a new team, including content strategists, learning experience designers, and conversation designers, to set and execute the content strategy for the AI-powered, agentic experiences for customers across interconnected products • Lead, coach, inspire, and grow the new team, fostering a tight-knit culture, high standards, innovation, experimentation, and strong collaboration • Define a clear vision for how content meets user needs, supports their business goals, reduces friction, and improves collaboration, comprehension, confidence, and task success • Build and evolve scalable frameworks, standards, evaluation methods, and governance for UX content, conversation design, terminology, voice, tone, and content quality • Partner closely with Design, Product, Engineering, Research, Analytics, and Operations to ensure content is integrated early and effectively into the product development process • Guide the design of conversational experiences that are useful, trustworthy, context-aware, and aligned with Autodesk’s AI-forward product direction • Establish operating rhythms and cross-functional processes that enable high-quality content decisions without creating unnecessary overhead • Use customer insights, research findings, data, and business context to prioritize content opportunities and inform strategic decisions • Ensure consistency and continuity across customer user journeys, surfaces, and interaction models, including traditional UX, guided flows, and conversational interfaces • Drive alignment with senior stakeholders by translating ambiguous needs into clear plans, priorities, and measurable outcomes • Champion accessibility, inclusivity, and plain-language principles across all content experiences • Continuously improve tools, methods, and AI-enabled ways of working that strengthen content quality, speed, and impact at scale • Collaborate with content strategy and design managers across AEC's product teams to ensure product-specific considerations are accounted for and create cohesion across the product ecosystem

🎯 Requirements

• 12+ years of experience in content strategy, UX writing, content design, conversation design, or related experience design disciplines • 5+ years of people management experience leading and developing high-performing content strategy teams • Demonstrated experience designing or leading agentic and conversational experiences, including AI-assisted, chatbot, assistant, or guided interaction models • Proficiency with AI tools and workflows, and sound judgment in applying them to content creation, iteration, and governance • Proven experience shaping content strategy for complex product ecosystems, digital experiences, or enterprise software environments • Strong expertise in content design principles, information clarity, content systems, and customer-centered writing for product experiences • Track record of influencing cross-functional partners and driving alignment across Design, Product, Engineering, and Research • Strong systems thinking and the ability to connect content decisions across end-to-end journeys, platforms, and customer touchpoints • Excellent communication and storytelling skills, with the ability to present strategy, rationale, and recommendations to senior stakeholders • Experience using research, metrics, and qualitative insights to evaluate content effectiveness and improve customer outcomes • Commitment to accessibility, inclusive language, and building trusted customer experiences • Bachelor’s degree in English, Communications, Human-Computer Interaction, Design, Journalism, or a related field, or equivalent practical experience.

🏖️ Benefits

• Health and financial benefits • Time away • Everyday wellness