Technical Success Manager, Construction

🔥 0 minutes ago

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Logo of Autodesk

Autodesk

10,000+ employees

Founded 1982

📱 Media

Architecture • Engineering • Media

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

📋 Description

• Serve as a subject matter expert in Forma, including platform capabilities, limitations, and integration possibilities • Lead technical engagements with customers, analysing workflows and designing solutions that support improved project and construction processes • Configure and optimize Forma workflows including document management, RFIs, submittals, field workflows, and model coordination • Design dashboards, reports, and analytics that help customers track adoption, project performance, and operational outcomes • Support integrations between Forma and enterprise systems such as ERP platforms, BI tools, and other construction technologies using available APIs and data connectors • Conduct technical health checks, workshops, and training sessions that enable scalable platform adoption • Partner with Customer Success Managers to execute initiatives defined in the Customer Success Plan, ensuring technical deliverables support customer business goals • Map customer business initiatives to Autodesk capabilities and industry best practices to drive measurable ROI • Share best practices, competitive insights, and customer success stories with the broader Customer Success organization • Contribute to industry knowledge and thought leadership through collaboration, customer engagements, and internal knowledge sharing.

🎯 Requirements

• 5+ years of experience in the AEC industry or AEC technology industry • Experience supporting or implementing construction technology solutions across project teams or organizations • Strong understanding of construction workflows and project delivery processes • Familiarity with SaaS platforms and technology adoption in enterprise environments • Experience creating data dashboards, reporting, or analytics using construction project data • Experience supporting digital transformation or technology change initiatives within construction organizations • Ability to travel as needed to support customer engagements and internal collaboration.

🏖️ Benefits

• Competitive salary • Annual cash bonuses • Stock grants • Comprehensive benefits package

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