General Manager

🕒 March 12

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Autogrill

WebsiteLinkedInAll Job Openings

10,000+ employees

🛒 Retail

👥 B2C

Retail • B2C

Autogrill is a global leader in food and beverage services for travelers, operating thousands of points of sale across airports, motorways and other travel hubs in about 30 countries. The company manages food courts, cafes and retail outlets under multiple brands, employing around 46,000 people and emphasizing sustainability, innovation and customer experience; it recently merged into World Duty Free S. p. A.

📋 Description

• Responsible for managing daily operations and for coordinating, monitoring and reviewing all activities across the stores • Lead, direct and coordinate the Operation Managers and schedule weekly meetings to discuss financial results and operational matters • Assume full operational and financial responsibility for the site’s F&B units • Ensure compliance with Avolta standards, ethical business practices, legal regulations and local laws • Work closely with the Support Center in Hamburg and the group’s support functions • Strictly adhere to group standards, policies and established processes together with the team • Ensure fast, clear and unambiguous communication between management and the operational departments • Improve key business metrics (e.g. average check, productivity) • Create a team culture that fosters team-building both within individual teams and across departments • Prepare and manage budgets and actively control revenue and expenses • Represent the operational departments internally and externally and maintain an open, cooperative relationship with our landlord built on shared success

🎯 Requirements

• University degree or equivalent qualification, ideally from a hotel management school or in business administration • Minimum of 5 years’ leadership experience in a senior role within the F&B sector • Strong knowledge of cost and quality control as well as relevant safety and hygiene regulations • Hands-on mentality with a strong guest-oriented approach • High level of empathy and strong leadership skills • Ability to delegate effectively and to operate confidently at operational, tactical and strategic levels • Experience implementing HR policies and training programs to secure service quality

🏖️ Benefits

• Attractive salary package (non-tariff) • Permanent employment contract • A dynamic and varied work environment within a global corporation • Flat hierarchies and open communication • Opportunities for personal and professional development • Attractive location with good transport connections • Numerous benefits, e.g. subsidies for commuter pass, childcare or gym membership, as well as capital-forming benefits • We celebrate employee anniversaries, weddings and births • Pluxee employee card, Corporate Benefits and Emporium (exclusive online shopping club for employees)