Operations Manager Assistant

🕒 March 14

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Autogrill

WebsiteLinkedInAll Job Openings

10,000+ employees

🛒 Retail

👥 B2C

Retail • B2C

Autogrill is a global leader in food and beverage services for travelers, operating thousands of points of sale across airports, motorways and other travel hubs in about 30 countries. The company manages food courts, cafes and retail outlets under multiple brands, employing around 46,000 people and emphasizing sustainability, innovation and customer experience; it recently merged into World Duty Free S. p. A.

📋 Description

• Ensure effective, business-optimized staff deployment to guarantee smooth operations within the assigned area • Contribute to consistently smooth and meticulous processes across the bar, kitchen, and service areas within the outlet • Organize and monitor production and sales, and manage stock usage and cost control • Control daily cash handling and ensure revenue security • Ensure daily cleaning in accordance with current Food & Safety guidelines • Ensure compliance with and monitoring of legal requirements (e.g., hygiene, storage, occupational safety), including documentation obligations (HACCP) • Ensure proper maintenance of furnishings, equipment, and facilities • Implement the marketing program according to current guidelines • Increase customer acquisition and sales figures • Continuously optimize the integrated workflow • Organize optimal customer service, with particular emphasis on complaints management • Ensure proper outlet performance and optimal product presentation • Adhere to occupational safety regulations • Maintain positive employee relations and conduct ongoing communication with staff • Work closely with the General Manager

🎯 Requirements

• Completed vocational training in the hotel or hospitality sector or extensive professional experience • Self-initiative and willingness to learn • Strong leadership and communication skills • Ability to work independently and think and act with an entrepreneurial mindset • Flexibility and commitment • High self-motivation and team spirit, and confidence in working with diverse nationalities

🏖️ Benefits

• Above-standard pay • Holiday and Christmas bonus (after 1 year) • Attractive location with good transport links • Numerous benefits, e.g., subsidies for commuter pass, childcare (Kita), or gym membership, as well as capital-forming payments (vermögenswirksame Leistungen) • We celebrate employees' anniversaries, weddings, and births • Pluxee employee card, Corporate Benefits and Emporium (exclusive online shopping club for employees) • Cash bonus of up to €1,500 for successful referrals of new employees • Regular team events • Flexibility through full-time or part-time options • Predictability through advance scheduling and annual vacation planning • Training and development courses for your personal and professional growth • Interesting and varied tasks in a supportive team atmosphere