Operations Manager Assistant

🕒 February 20

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Autogrill

WebsiteLinkedInAll Job Openings

10,000+ employees

🛒 Retail

👥 B2C

Retail • B2C

Autogrill is a global leader in food and beverage services for travelers, operating thousands of points of sale across airports, motorways and other travel hubs in about 30 countries. The company manages food courts, cafes and retail outlets under multiple brands, employing around 46,000 people and emphasizing sustainability, innovation and customer experience; it recently merged into World Duty Free S. p. A.

📋 Description

• Ensure effective, business-optimized staffing to guarantee smooth operational processes in the assigned area • Contribute to a consistently smooth and careful operation across the bar, kitchen, and service areas within the outlet • Organize and oversee production and sales and control the usage of goods • Control daily cash handling and ensure secure cash receipts • Ensure daily cleaning in accordance with current Food & Safety guidelines • Comply with and monitor legal requirements, e.g., regarding hygiene, storage, occupational safety, etc., including documentation obligations (HACCP) • Ensure proper maintenance of furniture, equipment, and fixtures • Implement the marketing program according to current guidelines • Increase customer acquisition and sales figures • Continuously optimize the integrated workflow • Organize optimal customer service, with a focus on complaints management • Ensure proper outlet performance and optimal product presentation • Observe occupational health and safety regulations • Maintain good employee relations and conduct ongoing discussions with staff • Work closely with the General Manager

🎯 Requirements

• Completed vocational training in the hotel or hospitality industry or several years of professional experience • Self-initiative and willingness to learn • Strong leadership and communication skills • Ability to think and act independently with an entrepreneurial mindset • Flexibility and willingness to commit • High self-motivation, team spirit, and confidence in working with people from diverse nationalities

🏖️ Benefits

• A secure position in an internationally successful company • Exciting and varied responsibilities & a great team • Flexible full- or part-time options • Above-standard/competitive pay • Employer contributions to capital-forming benefits • Holiday and Christmas bonuses (after 1 year) • Team tip distribution • Childcare subsidy • Monthly gym membership subsidy • Monthly travel allowance or free parking • Pluxee employee card & access to Corporate Benefits • Regular team events • Predictability through advance schedule planning & annual vacation planning • Training opportunities & good advancement prospects