Office and Front Desk Manager

🕒 March 4

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Serviceplan Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1970

📱 Media

🤝 B2B

Media • B2B

Serviceplan Group is an independent, international integrated communications and advertising group that builds and manages brands through strategy & consulting, creative & content, media & data, and platform & technology services. The group operates multiple specialist agencies (Serviceplan, Mediaplus, Plan. Net) and offers AI-enabled marketing solutions, production capabilities, and campaign work across sectors like consumer goods, automotive, finance, healthcare and public sector. Serviceplan focuses on combining creativity, data and technology in ‘Houses of Communication’ to deliver campaigns, media planning, digital experience and consulting for corporate clients.

📋 Description

• You warmly welcome, assist and inform all visitors, clients, colleagues and subtenants at our central front desk • You take care of their requests and act as the point of contact for day-to-day needs • You bring the community at the location together • You set up conference rooms, create a great atmosphere and occasionally rearrange furniture • You support and manage internal and external meetings/events • You act as our control center: coordinate the phone system, receive deliveries and beverages, handle incoming and outgoing mail and coordinate external service providers • You handle inquiries of all kinds and ensure friendly service at reception • You work closely with our Facility Management and other shared-services teams, keep an eye on all tasks and processes in the building and pitch in wherever needed

🎯 Requirements

• Organizational skills & reliability • Solution-oriented thinking & action • Open-mindedness, sociability & service orientation • Creative and proactive mindset (willingness to think "outside the box") • Proactivity • Interest in events & office management • Minimum 2 years of professional experience preferred but not mandatory • Discretion with confidential information • Commercial know-how: confident use of Office 365 • Good English skills

🏖️ Benefits

• Onboarding: welcome session, onboarding day, new-starter coffee and introduction rounds – we make sure you get off to a perfect start • Development: your growth is important to us. Whether through our internal Campus training program, optional language courses or regular coaching – we keep you up to date • Fun: everyone needs a break. From parties to working out – we offer regular after-work events and agency-sponsored fitness programs • Accessibility: our modern office in the heart of Cologne is easy to reach thanks to its prime location and our subsidy for the Deutschlandticket • International environment: as part of an internationally active agency group, you’ll have the opportunity to connect and exchange ideas with colleagues from diverse disciplines around the world