Customer Success Analyst, Trilingüe

🔥 3 minutes ago

🇨🇴 Colombia – Remote

💵 $3.5M - $4.5M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🗣️🇧🇷🇵🇹 Portuguese Required

🗣️🇪🇸 Spanish Required

Apply Now
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Logo of Autonomic Mind

Autonomic Mind

11 - 50 employees

Founded 2017

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

Consulting • Logistics • Artificial Intelligence

Autonomic Mind is an AI-focused company that develops conversational chatbots and automation tools for candidate sourcing and screening, aimed at streamlining recruitment workflows. The presence of "sourcing_bot" and "screening_bot" in the provided code indicates products for talent acquisition that automate outreach and pre-screening interactions, likely offered as integrated software for HR teams.

📋 Description

• Desarrollar estrategias para promover la adopción de funcionalidades • Realizar sesiones de onboarding a la plataforma y de re-skilling de nuevas funcionalidades a los clientes en inglés y español • Agendar y realizar sesiones de Customer Success con los clientes para anticipar problemas y detectar oportunidades • Elaborar informes de las sesiones de Customer Success • Comunicar a producto, comercial, mercadeo, servicio o experiencia las oportunidades identificadas

🎯 Requirements

• Formación en ingeniería de sistemas o afines • Conocimiento del ciclo de desarrollo de Software • Niveles de Inglés y Portugués conversacionales • Inglés avanzado / B2 • Portugués avanzado • Trabajo en equipo • Comunicación asertiva • Experiencia en enfoque al usuario final • Formulación y ejecución de proyectos • Experiencia profesional: menos de 1 año

🏖️ Benefits

• Contrato a término indefinido para personas en Colombia • Trabajo remoto

Apply Now

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