Avantor
10,000+ employees
Founded 1904
🔬 Science
🧬 Biotechnology
⚕️ Healthcare Insurance
Science • Biotechnology • Healthcare Insurance
Avantor is a leading life science tools company and global provider of mission-critical products and services to the life sciences and advanced technology industries. The company collaborates with scientists around the world to enable breakthroughs in medicine, healthcare, and technology. Avantor offers a proven portfolio of trusted, quality brands used in research, development, and production activities across more than 300,000 customer locations in 180 countries. It focuses on supporting scientific journeys through reliable products, digital solutions, innovation, and manufacturing facilities. Avantor is committed to sustainability, advancing biopharma, and enhancing scientific collaboration with digital technologies.
Bilingual Customer Service Representative
🕒 3 days ago
🇨🇦 Canada – Remote
💵 $44k - $71.3k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🗣️🇫🇷 French Required
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Avantor
10,000+ employees
Founded 1904
🔬 Science
🧬 Biotechnology
⚕️ Healthcare Insurance
Science • Biotechnology • Healthcare Insurance
Avantor is a leading life science tools company and global provider of mission-critical products and services to the life sciences and advanced technology industries. The company collaborates with scientists around the world to enable breakthroughs in medicine, healthcare, and technology. Avantor offers a proven portfolio of trusted, quality brands used in research, development, and production activities across more than 300,000 customer locations in 180 countries. It focuses on supporting scientific journeys through reliable products, digital solutions, innovation, and manufacturing facilities. Avantor is committed to sustainability, advancing biopharma, and enhancing scientific collaboration with digital technologies.
📋 Description
• Processing customer purchase orders • Resolving order-related issues • Handling internal and external customer inquiries • Cross-referencing products and offering substitutes to increase revenue • Expediting shipments and communication with suppliers, customers, and sales representatives • Proactive interaction with outside sales force on pricing and other customer concerns • Maintaining performance metrics such as schedule adherence, productivity standards and quality standards
🎯 Requirements
• High School diploma is required • 1-3 years’ applicable experience in customer service type role is preferred • Bilingual French/English verbal and written required • Intermediate PC skills required; must be able to work in multiple systems concurrently, utilizing multiple monitors • SAP, C4C (SAP Cloud), or other CRM tool experience preferred
🏖️ Benefits
• Professional development opportunities • Flexible working arrangements
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