Technical Service Specialist

🔥 0 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Axalta

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1870

🏭 Manufacturing

🚘 Automotive

Manufacturing • Automotive • Industry

Axalta is a global leader in the coatings industry, with more than 150 years of experience in developing innovative surface solutions for a better and sustainable future. The company specializes in producing a range of coatings products including liquid, powder, and electrocoat solutions for various industries. Axalta serves markets including automotive refinish and OEMs, providing refinish products for body shops and advanced coatings for light and commercial vehicles. In addition to mobility solutions, Axalta's performance coatings are used in industrial applications such as oil and gas pipelines, rail cars, and agricultural equipment. Axalta aims to transform the industry through continuous innovation, offering high-performance products that enhance beauty and protect surfaces across the globe.

📋 Description

• Provide technical advice and support to Axalta and/or customers regarding the application of Axalta products in the Baden-Württemberg/Southern Germany region • Comply with and enforce site Environmental, Health, and Safety (EHS) regulations • Support the optimal definition of application and process parameters for the use of Axalta products • Respond to complex product-related questions and concerns and/or process issues • Analyze product data and develop proposals for quality improvement • Work closely with Axalta and customer technical and production teams to ensure high product quality • Prepare accurate technical reports in a timely manner • Manage material inventories and initiate purchase orders • Prepare forecasting and demand-planning data • Inspect and adjust product properties such as viscosity and pH value • Review, coordinate, and adjust application parameters • Monitor quality metrics for painted components, including surface appearance, gloss level, and color measurements • Represent Axalta in technical customer discussions and meetings • Analyze product defects and document quality incidents • Support the introduction of new Axalta products, including complete documentation • Respond to and resolve defects or quality deviations in coordination with technical contacts • Prepare data for demand planning • Perform other reasonable duties and responsibilities as required

🎯 Requirements

• Knowledge of Environmental, Health, and Safety (EHS) regulations • Knowledge of Axalta products and their application methods • Knowledge of key measurement systems, including Wave Scan, color position, gloss level, and hardness • Experience in problem-solving and root cause analysis • Experience managing color adjustments • Strong verbal and written communication skills at all levels of the customer organization • Self-motivated personality with a proven ability to work effectively in a team • Very good written and spoken German • Good written and spoken English

🏖️ Benefits

• Innovative solutions and technologies in the coatings industry • Opportunity to work with Axalta’s global portfolio of brands and technologies • Human oversight and review throughout the recruitment and selection process

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