Account Manager, Client Success

Job not on LinkedIn

🔥 37 minutes ago

🇺🇸 United States – Remote

💵 $75k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Axios

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

📱 Media

Media

Axios is a media company that delivers news and insights through various platforms, including newsletters, local news outlets, and exclusive content for professionals. It covers a broad range of topics such as politics, policy, business, technology, health, and energy, providing in-depth reporting and analysis. By focusing on quick, concise, and powerful stories, Axios aims to make news more accessible and engaging for its audience. Its offerings include free daily newsletters like Axios AM and Axios Pro, as well as events and live discussions.

📋 Description

• Join the Client Success team, leading post-sale account management for new and existing growth accounts. • Deliver best-in-class, turnkey client experiences from kickoff to wrap. • Help drive client retention, identify growth opportunities, and support media planning efforts. • Serve as a trusted partner to clients who are new to Axios, ensuring they feel confident and supported. • Work closely with multiple cross-functional teams to develop and execute campaigns across the Axios product suite. • Monitor campaign performance and delivery to ensure campaigns are on track to meet client and revenue goals.

🎯 Requirements

• 1+ years of digital campaign planning and execution experience in a publisher or agency environment • Agile and adaptable in managing multiple campaigns simultaneously while meeting all deadlines and exceeding client expectations. • Responsible for building media strategies that support client objectives and campaign goals. • Develops a strong understanding of Axios products and effectively positions them to meet client objectives. • Outstanding communication, organization, and project management skills with obsessive attention to detail. • Proficiency in Google Office Suite (Slides, Sheets, Docs). • Prior professional experience in account management, customer support, media planning, digital marketing, ad operations, or business development is a plus.

🏖️ Benefits

• 401(k) with employer match • Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network • Employer Health Savings Account (HSA) contribution for the high deductible health plan option • Dental and vision coverage • Primary caregiver 12-week paid leave • Birth-givers will have an additional 6-8 weeks depending on type of delivery, for a total of 18-20 weeks continuous leave • Generous vacation policy, plus holidays • One mental health day per quarter • Annual learning and development stipend • $100 monthly work-from-home stipend • Tele-mental health services through Headspace • OneMedical membership, including tele-health services • Personal health advocacy resources through HealthAdvocate • Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility • Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies • Increased work flexibility for parents and caretakers • Virtual company-sponsored social events • A strong and positive work environment • A commitment to an open, inclusive, and diverse work culture