Key Account Leader

🔥 13 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $82.7k - $132.2k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Axon

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

🔐 Security

🤖 Artificial Intelligence

📚 Education

Security • Artificial Intelligence • Education

Axon is a company dedicated to advancing public safety through innovative technology solutions. It offers a wide range of products and services, including smart weapons such as TASER devices designed for law enforcement and civilian use, body-worn cameras for capturing real-time video evidence, and software solutions for evidence management and situational awareness. Axon also provides VR training to prepare officers for real-life scenarios and drone solutions for tactical support. The company primarily serves law enforcement, federal agencies, corrections, fire, EMS, and other public safety sectors, aiming to create safer communities with their comprehensive safety ecosystem. Axon is committed to responsible innovation and reducing gun-related incidents between police and the public.

📋 Description

• Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives • Develop and maintain client relationships to ultimately drive revenue growth • Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions • Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities • Cultivate customer relationships and ensure effective service delivery to accounts • Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts • Work with and bring in experts/specialists where required • Oversee and know all account activities for your book of business • Own account relationship and drive overall customer satisfaction for assigned accounts • Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing • May provide customer product training as necessary • Accountable for individual expense budget management

🎯 Requirements

• Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience • Minimum of 3 years’ experience managing a book of business of Major Accounts • Solution or consultative sales experience working within complex sales processes • Data management experience using Salesforce (preferred) or similar CRM • Strong understanding of Cloud and SaaS • Able to travel 70% + (3-4 days a week on the road) including overnight travel • Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences • Startup experience & some vertical experience • Law Enforcement / Public Safety experience • Team Player: collaborate with various team members regularly • Ready to own & drive the territory

🏖️ Benefits

• Competitive On-Target Earnings and 401K with employer match • Uncapped commissions • Discretionary paid time off • A supportive parental leave policy • Ride along with real police officers in real life situations, see them use technology, get inspired • And more...