Legal Assistant – Social Security Disability, LATAM & The Caribbean

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BA Global Talent

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

BA Global Talent is a remote-first talent and recruitment firm that connects professionals across the Americas with U. S. companies. The company specializes in remote recruitment, HR operations, and workforce solutions—providing end-to-end support from candidate sourcing and interview coaching to contract onboarding and secure USD payments. BA Global Talent focuses on placing contractors in fully remote roles (especially LATAM-to-U. S. placements), maintaining transparent processes, written contracts, and a values-driven, inclusive approach.

📋 Description

• Manage a high volume of Social Security disability case tasks, deadlines, and priorities • Review client files, medical and legal documents, forms, and records; identify key facts and missing information; maintain accurate case notes • Communicate empathetically with clients experiencing serious physical or mental health challenges • Help de-escalate difficult client interactions and explain case processes, expectations, updates, and difficult outcomes clearly and professionally after training • Follow up with Social Security Administration offices and other parties to obtain records, information, or clarification • Coordinate with attorneys and team members regarding case changes, upcoming hearings, urgent developments, and next steps • Research questions using client documentation, Social Security resources, and approved internal guidance • Participate in training and shadowing opportunities to build knowledge of Social Security disability processes and client communication practices

🎯 Requirements

• Candidates must be based in LATAM or the Caribbean • Must own a Windows-based computer; Mac devices are not supported • Completed college education is required; field of study is flexible • 2+ years of consistent recent professional work experience, preferably in legal services, disability claims, insurance, healthcare, or case management • Excellent verbal and written English communication skills • Exceptional reading comprehension, attention to detail, and accuracy with forms, records, medical information, and deadlines • Strong critical-thinking, problem-solving, curiosity, and resourcefulness • Ability to thrive in a high-volume, task-driven, deadline-driven environment and switch priorities calmly when urgent matters arise • Empathy, emotional stamina, professionalism, and comfort handling sensitive, personal, or difficult client conversations • Strong teamwork, follow-through, integrity, and willingness to support colleagues • Must accurately represent skills, experience, education, and professional credentials listed on the resume and provide real-world examples during interviews • Understanding of medical terminology and experience reviewing medical or legal documentation is nice to have • Previous exposure to Social Security disability matters or SSA processes is nice to have • Resumes must be submitted in English

🏖️ Benefits

• Remote work • Training and shadowing opportunities • Opportunity to start or further a career with a young, fast-growing company • Growth, autonomy, and impact