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Partner Operations Manager

Job not on LinkedIn

🔥 18 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Backblaze's careers page, not through a job board

First seen by Remote Rocketship 18 minutes ago

Logo of Backblaze

Backblaze

201 - 500 employees

Founded 2007

🛍️ eCommerce

🏢 Enterprise

💰 $5M Series A on 2012-07

Cloud Storage • eCommerce • Enterprise

Backblaze is a cloud storage company that provides scalable and secure data backup solutions for both businesses and individuals. Their B2 Cloud Storage service offers S3 compatible object storage, allowing users to easily protect and manage their data with transparent pricing. Backblaze specializes in automatic and unlimited backup services for computer systems, ensuring data protection and recovery options for users, while also supporting integration with applications for enhanced functionality.

📋 Description

• Own partner-related Salesforce data, including accounts, opportunities, and sourced versus influenced attribution • Define, document, and enforce attribution rules; resolve data conflicts • Establish and maintain partner data governance standards and consistent reporting across Salesforce and the partner platform • Build dashboards for partner leadership and field teams • Run deal registration end to end, including intake, validation, conflict resolution, and approval • Manage partner application intake, qualification, approvals, enrollment, agreements, and activation tracking • Help establish partner enablement foundations, including onboarding paths, certification tracks, asset library, and enablement tracking • Run tiering, onboarding, certification, and MDF from request through reconciliation; measure MDF ROI • Replace manual steps with Salesforce flows and platform workflows • Operationalize partner discounts, SKUs, quoting, distribution transactions, incentives, and compensation or credit reconciliation • Establish and manage partner operations support processes and issue-resolution SLAs • Administer the partner platform, including access, workflows, and Salesforce sync • Lead partner platform migration with IT and RevOps, including requirements, data mapping, testing, cutover, and reconciliation • Build recurring reporting for internal reviews and partner QBRs • Track program KPIs, identify trends, and provide recommendations to the Head of Partner Operations and Enablement

🎯 Requirements

• 5-8 years in partner, sales, or revenue operations, supporting a channel or partner program • Advanced Salesforce skills: reports, dashboards, flows, and data hygiene • Hands-on experience running deal registration, tiering, onboarding, or MDF • Proven ability to fix root causes in data rather than patch symptoms • Comfort working across several partner types and stakeholder groups at once • Clear written English • Experience with a PRM platform and with a platform migration or systems consolidation (strongly preferred) • Experience working US hours from outside the US (strongly preferred) • Background at a cloud infrastructure, storage, or technical B2B company (strongly preferred)

🏖️ Benefits

• Remote work arrangement in India • Strong overlap with US business hours • Equal Opportunity Employer committed to diversity, equity, and inclusion

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