Site Reliability Engineer I

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Backblaze

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

🛍️ eCommerce

🏢 Enterprise

💰 $5M Series A on 2012-07

Cloud Storage • eCommerce • Enterprise

Backblaze is a cloud storage company that provides scalable and secure data backup solutions for both businesses and individuals. Their B2 Cloud Storage service offers S3 compatible object storage, allowing users to easily protect and manage their data with transparent pricing. Backblaze specializes in automatic and unlimited backup services for computer systems, ensuring data protection and recovery options for users, while also supporting integration with applications for enhanced functionality.

📋 Description

• Act as first point of contact for all customer-affecting issues • Drive resolution of technical problems • Follow incident management processes and complete incident post-mortems • Communicate consistently with management • Respond to and monitor Zabbix alerts, taking direct action or escalating • Ensure successful handoffs of escalations • Maintain pod health across all sites and define pod alerts in Zabbix • Perform daily filesystem checks for pods • Troubleshoot technical issues for DC Techs, including pod, deployment, migration, and Ansible playbook issues • Identify and escalate potential network issues • Configure and test Vault before deployments • Start and monitor Vault migrations and perform migration pod health checks • Document and automate daily tasks • Document and provide network IPs for upcoming deployments • Monitor server farm releases and updates and escalate issues • Participate in on-call rotation shifts • Assist TechOps team members with tasks • Recommend improvements to organizational productivity • Work outside normal business hours, including weekends, holidays, and evenings, as needed

🎯 Requirements

• Must be located in Bangalore • 2–4 years of relevant experience • Knowledge of system administration and Linux • Willingness to learn and develop necessary technical skills • Strong analytical thinking • Strong collaboration and communication skills across teams • Knowledge of network cabling, network classification, and network topology

🏖️ Benefits

• Equal Opportunity Employer • Diversity, equity, and inclusion commitment • Culture emphasizing learning, developing, and growing