
10,000+ employees
🏥 Healthcare
🏭 Manufacturing
⚕️ Healthcare Insurance
💰 Grant on 2021-04
Healthcare • Manufacturing • Healthcare Insurance
Baxter International Inc. is an innovative, global healthcare leader that offers advanced products, technologies, and therapies to support people in leading healthier, longer lives. The company is committed to meeting the challenges faced by patients, clinicians, and customers in the evolving healthcare landscape, emphasizing resilience and a mission to save and sustain lives.
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10,000+ employees
🏥 Healthcare
🏭 Manufacturing
⚕️ Healthcare Insurance
💰 Grant on 2021-04
Healthcare • Manufacturing • Healthcare Insurance
Baxter International Inc. is an innovative, global healthcare leader that offers advanced products, technologies, and therapies to support people in leading healthier, longer lives. The company is committed to meeting the challenges faced by patients, clinicians, and customers in the evolving healthcare landscape, emphasizing resilience and a mission to save and sustain lives.
• Install, service, repair and maintain Baxter/Hillrom products • Diagnose and resolve equipment faults in a timely manner • Build and maintain strong relationships with customers and key stakeholders • Provide technical support to customers and patients, recording all activity accurately within the service system • Complete service reports and work orders promptly and accurately • Maintain and document assigned calibration and test equipment • Act as a trusted technical resource for customers, account managers and colleagues • Support tender submissions and contracts with technical expertise • Complete required training to maintain product knowledge and technical competence • Monitor service metrics and improve customer experience and service delivery • Support customers across the Midlands, South and South West of Ireland
• Technical qualification, apprenticeship, trade background or relevant hands-on experience • Strong practical fault-finding and problem-solving skills • Comfortable working independently and managing your own workload • Excellent customer service and communication skills • Good organisational skills and attention to detail • Basic IT skills, including Microsoft Office • Full driving licence • Experience servicing, repairing or maintaining technical equipment is desirable • Electrical, electronic or electro-mechanical knowledge is desirable • Experience in a customer-facing technical role is desirable • Knowledge of networking, connectivity or device integration would be advantageous • No previous medical device experience is required; full product training will be provided
• Comprehensive product and technical training • Opportunity to develop specialist skills within a global healthcare company • Competitive salary and benefits package • Strong focus on employee wellbeing and work-life balance • Autonomous field-based role with responsibility for your own territory • Meaningful impact by supporting equipment used in patient care
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