Senior Manager, Regional Account Management

🔥 0 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BCD Travel

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Manage and grow relationships with assigned regional and global client accounts • Ensure client retention, satisfaction, and achievement of contractual commitments • Develop and execute regional business plans aligned with global account strategies • Monitor account performance, financial results, SLAs, and KPIs • Lead quarterly business reviews and present performance insights to clients • Identify opportunities to increase revenue through upselling and cross-selling • Support regional implementation of new business and program enhancements • Collaborate with internal teams, partners, and affiliates to ensure service excellence • Manage regional reporting, operational escalations, and business continuity planning • Provide leadership, coaching, and development support to account team members where applicable

🎯 Requirements

• Minimum 5 years' experience managing regional or global travel programs across multiple markets • Proven experience in an outsourced travel management role • Strong understanding of business travel operations and account management • Proven ability to build and maintain senior stakeholder relationships • Strong commercial and financial acumen • Experience working with SLAs, KPIs, and client performance reporting • Excellent communication, presentation, and negotiation skills • Strong problem-solving and project management capabilities • Fluent in business English • Ability to travel domestically and internationally when required

🏖️ Benefits

• Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Work at the forefront of travel technology and help shape the future of business travel • Generous vacation days • Compensation package including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • Inclusive work environment where diversity is celebrated • Work From Anywhere opportunity for 60 days per year