Special Accounts Officer

🕒 March 26

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Beem Credit Union

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2024

🏦 Banking

💸 Finance

Banking • Finance

Beem Credit Union is a member-owned credit union serving nearly 200,000 members across British Columbia, focused on community-centered personal and business banking. It offers everyday banking accounts, loans (auto, home, personal), investment and wealth-planning services, insurance and digital financial tools including mobile apps and direct-investing brokerage features. Beem emphasizes competitive rates, fewer fees, local branch service, community reinvestment, and tech-forward capabilities like $0-commission trades and online account opening.

📋 Description

• The Special Accounts Officer is accountable for the control of delinquent and non-performing accounts. • Provides professional and individualized financial counseling to members regarding debt consolidation. • Initiates legal proceedings on enforcement actions when necessary. • Provides guidance to branch staff on collections related matters to minimize risk. • Engages with members to discuss their financial situation and determine the best course of action. • Assesses when legal action is required and initiates legal processes including foreclosures once approved. • Facilitates asset repossessions by locating and confirming ownership of the asset prior to seizure. • Works with branch staff to find solutions and/or restructure deals on problem accounts.

🎯 Requirements

• 4–6 years of progressive experience in financial services or credit-related environment. • Strong knowledge of collections practices, skip‑tracing procedures, Small Claims processes, and BC Collection Laws. • Foundational understanding of the Personal Property Security Act (PPSA), Business Practices and Consumer Protection Act (BPCPA). • Foundational knowledge of bankruptcy and consumer proposal processes and related claims. • Working knowledge of financial analysis techniques used to assess client financial conditions. • Solid understanding of default management tools, including CMHC and Sagen mortgage insurance policies. • Strong understanding of retail and small business lending processes, policies, and core financial products. • Proficiency in Microsoft Excel.

🏖️ Benefits

• Extended health coverage, including mental health support. • Dental care that keeps you smiling. • Disability coverage for peace of mind. • Vacation and personal days. • Generous RRSP contributions. • In-house financial advice to help you plan ahead. • Free banking accounts. • Special mortgage and lending rates. • Preferred financial perks.