
1001 - 5000 employees
🏨 Hospitality
📦 Logistics
🛍️ eCommerce
Hospitality • Logistics • eCommerce
BeFly is a transformative tourism ecosystem that unites people, technology, and businesses to create extraordinary travel experiences. Founded in 2021, BeFly aims to revolutionize the travel industry by combining established companies with innovative startups, resulting in record achievements and a robust community of over 2,000 contributors passionate about travel. The company specializes in corporate travel, MICE (Meetings, Incentives, Conferences, and Exhibitions), and offers a wide range of travel solutions, catering to various needs and striving to make every traveler feel like a VIP, while also aiming for sustainability with 100% carbon-neutral travel. BeFly provides comprehensive support for travel agents and fosters an environment of innovation, continuously enhancing the travel process through technology and creative solutions.
🕒 May 8
🗣️🇧🇷🇵🇹 Portuguese Required
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1001 - 5000 employees
🏨 Hospitality
📦 Logistics
🛍️ eCommerce
Hospitality • Logistics • eCommerce
BeFly is a transformative tourism ecosystem that unites people, technology, and businesses to create extraordinary travel experiences. Founded in 2021, BeFly aims to revolutionize the travel industry by combining established companies with innovative startups, resulting in record achievements and a robust community of over 2,000 contributors passionate about travel. The company specializes in corporate travel, MICE (Meetings, Incentives, Conferences, and Exhibitions), and offers a wide range of travel solutions, catering to various needs and striving to make every traveler feel like a VIP, while also aiming for sustainability with 100% carbon-neutral travel. BeFly provides comprehensive support for travel agents and fosters an environment of innovation, continuously enhancing the travel process through technology and creative solutions.
• Provide courteous and empathetic support to travel agents, offering options and negotiating through airline portals and internal tools such as maisFLY and FlyGuru • Facilitate communication between airlines and domestic and international travel agencies, ensuring the delivery of services and completion of sales • Make reservations, rebookings, fare recalculations, and air ticket issuances using the systems provided by the company • Request additional services, such as seat assignments and special meals • Monitor air reservations, applying procedures, guidelines, and best practices with a focus on profitability, cost reduction, and sales growth • Use the maisFLY, FlyGuru, and Wiki portals to consult and monitor airline policies and conditions • Optimize response times, ensuring efficiency and excellence in customer service and the sales process
• Currently pursuing a college degree • Proficiency in Microsoft Office • Basic to intermediate English proficiency • Knowledge of airline systems: E-LATAM, E-GOL, AZUL Portal, and NDC • Availability to work from 6:00 p.m. to midnight • Knowledge of GDS platforms: Amadeus, Sabre, and Galileo • Knowledge of airline NDC systems • Experience with air reservations, fare recalculations, and ticket issuance
• iFood Benefícios meal voucher • Bradesco health insurance: monthly premium fully paid by BeFly for the employee and 50% covered for dependents, with cost sharing • Employer-paid life insurance • OdontoPrev dental insurance • Wellhub • Birthday day off • Maternity program • Oriente-me Program: therapy sessions at no additional cost • Educational partnerships offering discounts at participating institutions • BeFlyers Travel: in-house leisure travel agency offering special conditions for employees
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