Senior Consultant – Oracle OTC Cloud

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🕒 April 24

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Peloton Consulting Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏢 Enterprise

Consulting • Enterprise

Peloton Consulting Group is a professional services firm that helps clients realize digital transformation through cloud-based enterprise applications. Peloton delivers advisory, consulting, managed services, technical shared services and enterprise change management, with deep experience implementing and operating Oracle Cloud solutions (ERP, EPM, SCM, HCM, CX), as well as NetSuite and Anaplan. The firm works across industries such as retail, financial services, professional services, consumer packaged goods, manufacturing, high tech, life sciences and construction & engineering and serves clients across North America, Latin America and Asia Pacific.

📋 Description

• Provide ongoing AMS support for Oracle Cloud OTC modules (Order Management, Accounts Receivable, Collections, and Tax), ensuring system stability and SLA compliance. • Triage, investigate, and resolve production incidents and service requests within established SLA timeframes, escalating complex issues as needed. • Analyze and implement enhancements and minor configurations in Oracle Cloud OTC to meet evolving business requirements. • Manage and execute quarterly Oracle Cloud patch testing cycles, documenting impacts and coordinating regression testing with client stakeholders. • Collaborate with cross-functional teams (Finance, IT, and business users) to understand requirements, communicate solution options, and deliver timely resolutions. • Maintain accurate documentation of solutions, configurations, and known issues in the knowledge base to support team continuity. • Act as a trusted advisor to clients, proactively identifying system improvement opportunities and recommending Oracle Cloud best practices.

🎯 Requirements

• Proven experience in AR, FDG, OM and Tax on Oracle Cloud. • Excellent verbal and written communication skills, with the ability to engage both technical and non-technical stakeholders. • Strong problem-solving and analytical skills. • Ability to manage multiple priorities in a fast-paced environment. • English skills would be appreciated. • Experience working in an AMS or managed services delivery model, including familiarity with ITIL-based incident, change, and problem management processes. • Knowledge of Oracle Cloud integrations. • Familiarity with Oracle Cloud reporting tools such as OTBI, FRS, or Oracle Analytics Cloud (OAC). • Experience with ticketing and service management tools (e.g., ServiceNow, Jira, or similar platforms). • Oracle Cloud certification in Order Management, Financials, or related OTC modules is a plus.

🏖️ Benefits

• Peloton Group is committed to creating a diverse environment and is proud to be an equal opportunity employer.