Operations Supervisor – Healthcare

🔥 13 minutes ago

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Belle

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🏥 Healthcare

👥 B2C

Healthcare • B2C

Belle is an in-home healthcare services provider focused on preventive foot and mobility care for older adults. Belle deploys Belle-Certified Community Health Workers who visit members at home, perform health assessments via secure telehealth with a clinician, deliver foot screenings, light exfoliation, nail care, massages to improve circulation, and monitor vitals and mobility. The company partners with health plans to offer services often at little to no cost, supports an integrated care team available 24/7, and reports clinical outcomes from studies involving over 350,000 people showing reductions in wounds, falls, nursing home needs, depression, and ER/hospital visits. Belle currently serves eligible members across regions of Georgia.

📋 Description

• Drive growth, build a strong team, and create community impact in designated market • Lead technician hiring and onboarding in partnership with centralized recruiting and training teams • Conduct field-based shadowing and provide real-time coaching • Facilitate technician check-ins and performance reviews • Support technicians in meeting certification and compliance requirements • Foster a connected and motivated team culture with ongoing engagement initiatives • Monitor KPI’s such as attendance, appointment fulfillment, and CSAT • Ensure proper execution of Belle’s care model and scope of practice • Manage documentation audits and follow up on quality concerns • Track technician availability and support schedule optimization • Report safety concerns, policy violations, or compliance issues as needed • Collaborate with HR, Compliance, and Member Experience teams on escalations

🎯 Requirements

• Bachelor’s degree in Business, Healthcare, or a related field preferred • 2+ years of experience managing a field-based or remote team (healthcare, retail, or service industries ideal) • Familiarity with scheduling, attendance, or workforce tools is a plus • Resides in South Georgia and able to travel locally to support CHWs in the field (15–25% expected)

🏖️ Benefits

• Competitive compensation of 60,000 USD/year • Incentive Bonus paid quarterly on top of base salary • Health, Dental, and Vision Insurance Benefits • 401k • PTO, Sick, and Paid Holidays • Opportunity for significant career growth and expansion of responsibilities • Ability to reshape an industry and protect lives