Junior Relationship Analyst

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Bemobi

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

💳 Fintech

🛍️ eCommerce

📚 Education

Fintech • eCommerce • Education

Bemobi is a Brazilian technology company that revolutionizes the future of digital transactions by providing seamless payment solutions tailored to essential service industries. With a focus on enhancing customer experience, Bemobi offers a comprehensive platform for managing payments across various sectors including education, healthcare, finance, and utilities. Their solutions facilitate secure online transactions, optimize payment management, and improve engagement, making them a preferred choice among leading market players in multiple regions.

📋 Description

• Design, build and evolve conversational flows on the Grace platform. • Develop journeys focused on a simple, intuitive and efficient user experience. • Map business rules and specify integrations with system APIs such as ERPs, CRMs and partner platforms. • Plan, configure, launch and monitor communication campaigns via WhatsApp. • Work closely with Product, Development, Implementation, Customer Success and Sales teams. • Propose new features, automations and experiences using Artificial Intelligence. • Participate in the validation of new features and ensure the quality of deliverables. • Translate customer needs into scalable conversational solutions. • Document functional requirements, flows and business rules.

🎯 Requirements

• Bachelor's degree in Business Administration, Technology, Communications, or a related field. • Passion for Artificial Intelligence and innovation. • Excellent written communication skills. • Ability to understand business processes and translate them into digital journeys. • Curiosity to continuously learn and experiment with new technologies. • Ability to work collaboratively across different teams. • Proactivity in identifying improvement opportunities and driving results.

🏖️ Benefits

• Unimed National Health Plan – extended to dependents at no additional cost to the beneficiary; • Flexible Meal/Food Allowance (VR/VA) – maintained during vacation; • Profit-sharing (PLR); • Home office allowance;