Solution Consultant – R&D

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Benchling

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $100M Series F - Benchling on 2021-11

Healthcare • Consulting • Logistics

Benchling is a cloud-based scientific R&D platform that helps life-science teams digitize labs, plan and record experiments, and automate workflows. It provides electronic lab notebooks (ELN), LIMS-like capabilities, data models for biomolecules, integrations with instruments and software, developer APIs, and AI-powered tools and analytics to accelerate discovery, preclinical, and process development across biotech, biopharma, agritech, and industrial biotech. Benchling also offers services such as implementation, training, and customer success to help organizations scale secure, collaborative R&D.

📋 Description

• Effectively partner with account executives, SC peers, and leadership to create account and deal strategies that lead to selection, planning out customer engagements that lead to compelling solutions. • Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues. • Craft solutions based on Benchling capabilities, industry best practices and standard R&D functions, with data models and processes that map to the customer or prospects' science and that fit into their current technology landscape. • Present and demonstrate the solution in a persuasive way based on key messages, decision criteria, and key business issues. Manage customer questions and objections and resolve concerns. Ensure that the solution is presented competitively, with awareness of alternatives including build in house. • Engage with product management to provide insight into prospect and customer needs and industry trends. Influence the roadmap for market success. Ensure that the roadmap is clear to customers as required to influence buying decisions. • Provide leadership by creating reusable solutions, content, and trainings for key areas. Work with the extended team to ensure that they are successful and learn from your expertise. Mentor and partner with other SCs to build their success.

🎯 Requirements

• Master’s in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Chemistry or similar Life Science field, with a minimum of 4 years of work experience, ideally customer facing. • Experience with scientific/informatics software such as LIMS, ELN, or others preferred. Familiarity with antibody engineering software is a plus. • REQUIRED - Hands-on experience in antibody discovery and engineering, either as a bench scientist or in a technical role supporting biologics teams. • Demonstrated capacity to effectively model scientific data, and craft solutions, based on product knowledge and industry best practices. Prior experience in demonstrating and supporting research instruments, reagents or software desired. • Understand research technology generally adopted by biopharma companies. • Have an agile and adaptable mentality, and can quickly implement new customer engagement processes. • Ability to establish as a trusted advisor for scientists, and successfully pitch to scientific buyers. • Must be fluent in English. Fluency in German or French is a plus. • Willingness to travel to customer sites 25-30%.

🏖️ Benefits

• Competitive salary and equity • Fertility healthcare and family-forming benefits • Four months of fully paid parental leave • Home office stipend • Mental health benefits + wellness stipend • Learning and development reimbursement • 25 days vacation days + public holidays • Company-wide Summer & Winter holiday shutdown • Sabbaticals for 5-year and 10-year anniversaries • Remote perks including travel to hubs • In-office perks (Zurich Only - In Office) • Commuter benefits (Zurich Only - In Office)