Telephony Engineer, Avaya

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

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BETSOL

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

BETSOL is a global IT services company that offers a wide range of solutions to enhance business operations and efficiency. Their services include product engineering, DevOps, cloud enablement, application modernization, and security services. BETSOL specializes in cloud-native development, infrastructure automation, and application migration, providing enterprise clients with advanced IT infrastructure solutions. They also offer unique services such as Zmanda Enterprise Backup, which is a leading open-source backup and recovery solution for data centers. BETSOL prides itself on transforming digital landscapes through innovation and collaboration, maintaining high industry standards for security and quality while serving clients across over 40 countries.

📋 Description

• Research, audit, and clean up existing Avaya configurations • Cut over Avaya configurations to new and upgraded systems • Administer Avaya Aura Communication Manager, including dial plans, route patterns, and trunk groups • Program and maintain VDNs and vectors for call routing • Configure and clean up hunt groups / skill-splits • Administer stations/endpoints, including bulk moves/adds/changes • Perform translation backup/restore and Communication Manager version migrations • Support broader voice engineering work as needed • Support a large-scale Avaya environment upgrade and datacenter migration from ESXi 7 to ESXi 8 and preparation for migration to modern CoLo datacenter facilities

🎯 Requirements

• Avaya Aura Communication Manager (CM) 10.2 administration — dial plan, route patterns, trunk groups • VDN and vector programming (call routing logic) • Hunt Group / Skill-Split configuration and cleanup • Station/endpoint administration, including bulk moves/adds/changes • Announcements administration • G450 Media Gateway logical configuration (network regions, IP codec sets, DSP resource allocation) • S8300 Server and LSP (Local Survivable Processor) / ESS (Enterprise Survivable Server) administration • Avaya Site Administration (ASA) / SAT command-line proficiency, including bulk translation tools • Translation backup/restore and CM version migration experience • CDR (Call Detail Recording) interpretation • Preferred: Administration expertise in Avaya Messaging (Avaya IX Messaging) • Preferred: Experience migrating Avaya Aura Messaging (Modular Messaging) to Avaya Messaging — mailboxes, users, and integration with Avaya CM

🏖️ Benefits

• Remote work • Offshore candidates are welcome • Workday overlapping U.S. business hours until at least noon Eastern