Confluence Administrator

🕒 February 25

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Better

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🤝 B2B

🛍️ eCommerce

🌐 Web 3

💰 $528M Post-IPO Debt on 2023-08

B2B • eCommerce • Web 3

Better is a premier Online Reputation Management and Brand Awareness Agency, specializing in enhancing the online presence and trust ratings of companies within the blockchain niche. The agency focuses on creating and managing positive reviews and mentions across various platforms to boost the trust scores of its clients, primarily in the SaaS and Web3 sectors. With a commitment to delivering results within a short timeframe, Better employs ethical marketing strategies to ensure that its clients achieve a dominant position in popular search engines while maintaining privacy and confidentiality during the process.

📋 Description

• Responsible for the end-to-end management, organization, maintenance, and optimization of NEONet • Ensure all learning materials, operational resources, policies, job aids, and multimedia assets are accurate, accessible, searchable, and aligned with NEO’s standards • Partner closely with Operations, Production, and other NEO Support Teams • Manage full administration of NEONet/Confluence including user management, page permissions, space organization, macros, templates, labels, and navigation • Develop and maintain page templates, navigation structures, house styles, and visual standards • Periodically review the Better Confluence pages to identify content that can be repurposed • Manage all NEO training materials and assets including playbooks, policies, job aids, checklists, demos, and more • Conduct quarterly audits to determine which assets are approaching review date and ensure compliance • Perform ongoing gap analysis between NEONet and the Better Confluence platform

🎯 Requirements

• Exceptional attention to detail • Strong technical capability with Confluence administration • Understanding of mortgage operations • Superior content governance discipline • Ability to manage multiple high-visibility projects simultaneously

🏖️ Benefits

• Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office. • Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance. • Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.