Lead-to-Cash Business Partner

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🔥 14 minutes ago

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BeyondTrust

1001 - 5000 employees

Founded 1985

🔒 Cybersecurity

💰 Private Equity Round on 2021-05

Cybersecurity

BeyondTrust is a company that specializes in providing cybersecurity solutions. They focus on offering products and services that protect organizations from internal and external threats, and their solutions often involve privileged access management to secure and manage the identities and credentials of users accessing critical systems and data.

📋 Description

• Partner with business stakeholders across assigned workstreams to understand current-state challenges, • process friction, • and desired outcomes • Apply strong discovery discipline to go beyond what stakeholders ask for to diagnose root cause, • clarify the true business problem, • and influence and advise on the solution path • Challenge and refine business asks with intellectual curiosity and a solutions-oriented mindset, • ensuring requests are grounded in measurable outcomes rather than assumed solutions • Build trusted relationships across the business areas • Conduct initial intake review of submitted enhancement requests, • assessing completeness, • strategic alignment, • and impact to translate findings into well-structured business justifications with defined outcomes and success metrics • Ensure requests account for end-to-end process and system impacts before progressing through the governance process • Incorporate bugs alongside enhancements in business lead conversations to build a holistic, • impact-driven prioritization view across all request types. • Use HLE outputs to rationalize business value against estimated complexity, • supporting informed prioritization decisions before requests enter the SF Solutioning queue • Collaborate with the Principal L2C Business Partner on technically complex requests to ensure solution approach considerations are surfaced early • Act as a business process partner to the Salesforce CoE • Collaborate with the SF CoE on requirements clarification, • solution validation, • and prioritization • Ensure delivered solutions align with defined business outcomes and original success criteria • Maintain Business area-level process documentation and L2C artifacts • Communicate enhancement and prioritization decisions, • roadmap updates, • and Salesforce releases to Business Leads in clear, • non-technical language • Translate technical changes into business-focused messaging that supports stakeholder adoption • Monitor Lead-to-Cash process feedback and workstream health to proactively identify improvement opportunities • Recommend system and process enhancements that improve efficiency, • data quality, • and scalability across the L2C process • Approach every aspect of the role with an AI-first mindset. • Continuously identifying and applying AI capabilities to improve how the L2C team operates and how BeyondTrust's systems, • processes, • and enhancements are evaluated, • defined, • and delivered

🎯 Requirements

• 4–7 years of experience in Revenue Operations, • Business Systems, • Sales Operations, • or a related role with direct exposure to Salesforce-enabled processes • Strong discovery and requirements skills—demonstrated ability to dig beneath surface-level requests, • identify root cause, • and define the real problem before recommending a solution • Solid understanding of Lead-to-Cash processes, • including lead management, • opportunity management, • quoting, • contracting, • and order management • Hands-on familiarity with Salesforce in a B2B environment • Proven ability to build relationships with business stakeholders and influence prioritization decisions without direct authority • Strong written and verbal communication skills with the ability to translate complexity into clear, • stakeholder-ready language • Demonstrated curiosity and initiative in exploring AI tools, • with a track record of finding meaningful ways to incorporate them into day-to-day work

🏖️ Benefits

• Our culture of flexibility • trust, • and continual learning • recognized for your growth • and for the impact you make on our success

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