Customer Success Intern

🔥 3 minutes ago

🇧🇷 Brazil – Remote

👨‍🎓 Internship

⚪️ Entry-level

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BigDataCorp

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🤝 B2B

🔌 API

🤖 Artificial Intelligence

B2B • API • Artificial Intelligence

<BigDataCorp> BigDataCorp is a Brazilian datatech that aggregates and delivers large-scale public data to help companies solve fraud prevention, credit & risk assessment, KYC/PLD compliance, onboarding automation, lead generation and AI model training. It offers APIs, SaaS platforms, apps and plugins for data validation, image processing, market monitoring and analytics, emphasizing the use of identified, non-sensitive public data and compliance with privacy laws (LGPD). The company serves primarily B2B customers across Latin America.

📋 Description

• Support the customer journey from onboarding and initial steps on the platform • Understand each customer’s goals, context, and use case • Support customers in using the solutions by providing guidance on features and options aligned with their needs • Track customer integration, adoption, and progress throughout their journey • Conduct follow-ups and keep records and stages updated in the CRM • Identify challenges, questions, low adoption, or opportunities to increase platform utilization • Support the identification of new use cases and expansion opportunities within the customer base • Work closely with other Customer Success and Sales team members to ensure a personalized, agile experience focused on generating value • Continuously develop knowledge of BigDataCorp’s products, data, solutions, and potential applications

🎯 Requirements

• Currently pursuing a bachelor’s degree in Business Administration, Marketing, Communications, Economics, Accounting, International Relations, Public Relations, Production Engineering, Civil Engineering, or a related field • Expected graduation between December 2027 and October 2028 • Available to work 4 hours per day, Monday through Friday • Strong communication skills and an interest in engaging with diverse audiences • Ability to write clear and concise content • Affinity for and interest in technology, digital solutions, customer experience, and data • Curiosity and ability to learn new tools and products quickly • Analytical skills to understand customer needs and use cases • Strong organization and discipline when managing activities and accounts • Familiarity with tools such as CRMs, Excel/Google Sheets, and digital platforms will be considered a plus

🏖️ Benefits

• 100% remote work (work from anywhere) • Offices in Rio de Janeiro and São Paulo with a relaxed work environment (available for those who wish to use them) • Growth and development opportunities • Bradesco health and dental insurance • Group life insurance • Meal allowance via Caju card • Monthly home office allowance (furniture and internet) • Home office stipend • OrienteMe (psychological support) • Conexa Saúde (psychological and nutritional support) • Wellhub • Birthday day off • SESC membership • Game night (in person at the Rio de Janeiro office and online via Discord) • BDC Learning and BDC Decola (professional development and growth programs offering subsidies for various training opportunities, including courses, talks, books, and more) • A collaborative team that is always ready to support one another