Senior Manager, Rare Disease Family Access Field Excellence

🕒 6 days ago

🇺🇸 United States – Remote

💵 $142k - $190k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Biogen

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Biotechnology • Healthcare Insurance • Pharmaceuticals

Biogen is a biotechnology company dedicated to discovering, developing, and delivering innovative therapies for people living with serious neurological diseases, including Alzheimer's disease, multiple sclerosis, and spinal muscular atrophy. With a strong emphasis on research and development, Biogen continues to advance the science of neurology through clinical trials and strategic partnerships, while also striving for access and health equity in healthcare.

📋 Description

• Provide field coaching and support, ensuring effective use of tools, tactics, messages, and trainings provided by the business. • Participate in the development & support of marketing strategies, tactics, and messages by surveying/coaching the execution efforts in the field on a consistent basis. • Assist in the development and execution of all on-boarding training of new hires. • Indirectly lead the Field Force Trainers for new hire and on-going training execution. • Partner with field leadership to determine skill gaps, training needs and coaching opportunities through field observation. • Partner with Sr. Leadership on execution of field coaching and coaching reports • Provide feedback and leadership to home office from regular field observation, in preparation for regional/national meetings and to highlight best practices. • Play a pivotal role in the creation and execution of development workshops at regional & national meetings to support the objectives of marketing & leadership. • Build a network of internal and external rare disease resources to support field development through advocacy, rare disease events and national conferences. • Partner with leadership and home office to utilize the family access critical skills/key experience and performance models for use in conjunction with the hiring process, professional evaluation, and development at the field level, & across internal stakeholders to spread awareness/understanding of the family access role. • Help identify, coach, and develop transferrable skills specific to the family access team to prepare for Biogen roles/contributions beyond family access. • Work collaboratively with Biogen counterparts across the organization to determine best practices and leverage an enterprise ONEBIOGEN approach to training, development, and field execution. • Uphold the cultural values and family access interpretation to assist leadership with examples of those values in action. • Identify and determine on-going development needs with patient engagement, motivational interviewing, and national skill-based programs. • Design & execute additional national trainings. • Lead the partnership with external vendors to meet any training needs. • Support the evolution and execution of a sustainable patient support model for engagement with patients in the maintenance phase of the patient journey. • Provide individual coaching, assess metrics in partnership with patient services & leadership, and work closely with marketing to support execution of key strategic initiatives. • Maintain up to date knowledge on all Biogen, disease, patient engagement, and product related resources/models to support current and future patient care needs. • Participate in key cross-functional task forces with business partners such as marketing insights, competitive intelligence, patient services, and marketing.

🎯 Requirements

• Bachelor’s Degree; advanced education/certification desirable with focus on adult learning, people leadership, project management and/or other applicable areas • 5+ years of pharma/biotech experience in a commercial role • 3+ years in family access, reimbursement, or equivalent field role. Rare disease and patient facing roles preferred. • Strong desire to lead a field-based team as part of career progression • Breadth of various commercial experiences strongly desired. • Experience leading cross-functionally and influencing without authority preferred. • Prior experience successfully executing initiatives and projects while navigating the legal, regulatory and compliance environment preferred. • Must be able to travel 60-70% of the time including overnight and national coverage.

🏖️ Benefits

• Medical, Dental, Vision, & Life insurances • Fitness & Wellness programs including a fitness reimbursement • Short- and Long-Term Disability insurance • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31) • Up to 12 company paid holidays + 3 paid days off for Personal Significance • 80 hours of sick time per calendar year • Paid Maternity and Parental Leave benefit • 401(k) program participation with company matched contributions • Employee stock purchase plan • Tuition reimbursement of up to $10,000 per calendar year • Employee Resource Groups participation