System Administrator

Job not on LinkedIn

🔥 18 minutes ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⌨️ Systems Administrator

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

BlueCloud

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

BlueCloud is a global tech company that specializes in transforming businesses through data, analytics, and generative AI. Their services include data engineering, analytics, software design, DevOps, and data governance, leveraging revolutionary AI technology to enhance decision-making and efficiency. As a recognized Data Cloud Services Growth Partner, BlueCloud provides end-to-end cloud solutions that empower organizations to maximize their data potential and support digital transformation through scalable and high-performing global teams.

📋 Description

• Monitor the IT ticket queue and triage incoming requests by priority, impact, and urgency • Categorize, assign, and escalate tickets to the appropriate team or specialist • Track SLAs and follow up to ensure timely resolution • Communicate with end users on ticket status and resolution steps • Maintain and improve triage documentation and runbooks • Configure and maintain Single Sign-On integrations for business applications • Onboard applications into the identity provider • Manage user provisioning/deprovisioning and group-based access via SSO • Troubleshoot authentication and access issues across integrated applications • Maintain SSO configuration and application inventory documentation • Submit, document, and execute system changes through the change management process • Prepare change requests with risk assessments, rollback plans, and implementation steps • Coordinate stakeholder approvals before implementing changes • Execute approved changes during maintenance windows • Validate changes post-implementation and document outcomes

🎯 Requirements

• 3+ years of experience in system administration or IT support • Experience with identity providers and SSO protocols (SAML, OIDC, SCIM) • Familiarity with ticketing systems (e.g., Jira Service Management, Zendesk, ServiceNow) • Strong troubleshooting and communication skills • Ability to work independently and prioritize competing requests • Experience administering Okta, Azure AD, or Google Workspace • Some scripting experience (Python, PowerShell, or Bash) for automation • Prior experience in a regulated or compliance-driven environment