Delivery Director

🕒 May 20

🏄 California – Remote

🏄 California – Remote

💵 $160k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

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Blue Acorn iCi

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛍️ eCommerce

🏢 Enterprise

eCommerce • Digital Marketing • Enterprise

Blue Acorn iCi is a leading provider of digital transformation solutions, focused on delivering high-impact digital experiences for businesses. They specialize in technologies such as enterprise content management, commerce strategy, customer intelligence, and data-driven optimization. As an Adobe Accredited Partner, Blue Acorn iCi utilizes platforms and systems to enhance business efficiencies and site performance, working with clients across industries like consumer packaged goods, retail, financial services, healthcare, and media. Their services include ecommerce development, digital experience consulting, and performance marketing, aiming to create seamless and personalized customer journeys.

📋 Description

• Responsible for all delivery aspects such as productivity, quality, and milestone achievement • Ensuring team members have access to the tools and materials they need to deliver in their day-to-day activities • Ensure proper process and SDLC are being followed across all projects • Serve as the ultimate point of escalation for the project team and the client • Enforcement of company policy and architectural alignment • Ensure career paths exist for individuals and work with them to make sure they are on the right paths to meet their personal goals • Working with People Leaders and Mentors to ensure the robust development of all individuals • Ability to coach and guide employees through career paths • Ability to train and mentor direct managers as well as technical staff • Ability to train and mentor development staff • Proven ability to build, manage, and foster a team-oriented environment • Align with Platform leadership and Operations on project resourcing and staffing needs • Align with Estimation Manager on project estimations • Review and sign off on SOWs and Change Orders as needed • Assist with recruiting, interviewing, and hiring to fill immediate needs as well as plan for forecasted growth • Assist sales with technical support and strategic alignment • Ability to inspire confidence in clients and provide leadership to implementation teams • Strategic planning skills to help navigate internal and external customer requirements • Ability to understand unique and complex business requirements and help develop plans to solve short and long term problems

🎯 Requirements

• Minimum of 8-10 years' experience managing enterprise engagements • 15+ years IT industry experience with a minimum 10+ years of experience in services delivery organization • Experience at professional services company such as an agency or consulting firm • Experience working in eCommerce / Digital Services • Excellent leadership and management skills • Excellent communication (written and oral) and interpersonal skills • Proven ability to work creatively and analytically in a problem-solving environment • Experience working on projects with Adobe applications • Experience with Adobe Commerce, Salesforce Commerce Cloud, Shopify+ platforms • Experience with Adobe Experience Manager (AEM) or other CMS • Knowledge of or ability to understand technologies such as HTML, CSS, SOAP, REST, Git, AEM • Ability to communicate and document technical designs to both internal and external technical resources • Capable of driving and defending design models and best practices • Thorough and deep knowledge of the Software Development Life Cycle and Agile processes • Bachelor’s degree, preferably in computer science and/or equivalent experience in development industry

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • life insurance • disability • paid time off • 401(k)