Blue Ocean Global Technology
51 - 200 employees
Consulting • Digital Transformation • Technology Development
Blue Ocean Global Technology is a consulting firm specializing in digital transformation, business consulting, and technology development. With a commitment to driving positive outcomes for clients, they offer a wide array of services including risk management, public relations, reputation management, and intellectual property consulting. As a federal contractor, they play a vital role in important government initiatives and uphold high standards of quality and compliance. Their diverse team of experts collaborates to deliver innovative solutions that enable businesses to thrive in a rapidly evolving market.
Bilingual Customer Success Manager
Job not on LinkedIn
🕒 2 days ago
🗣️🇫🇷 French Required
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Blue Ocean Global Technology
51 - 200 employees
Consulting • Digital Transformation • Technology Development
Blue Ocean Global Technology is a consulting firm specializing in digital transformation, business consulting, and technology development. With a commitment to driving positive outcomes for clients, they offer a wide array of services including risk management, public relations, reputation management, and intellectual property consulting. As a federal contractor, they play a vital role in important government initiatives and uphold high standards of quality and compliance. Their diverse team of experts collaborates to deliver innovative solutions that enable businesses to thrive in a rapidly evolving market.
📋 Description
• Manage a broad portfolio of Enterprise and Commercial customers • Deliver value through digital touchpoints, including webinars and email campaigns • Monitor and act on customer health signals • Execute playbooks to support onboarding and product adoption • Identify and escalate at-risk accounts for Sales coverage • Maintain accurate data in the customer success platform
🎯 Requirements
• 1-3 years of experience in Customer Success, Account Management, or related SaaS roles • Bilingual in English and French and/OR Spanish • Experience managing high-volume account portfolios or working in a scaled/tech-touch model • Strong communication skills • A data-driven mindset—comfortable interpreting usage data • Highly organized with the ability to manage competing priorities • Proactive, solutions-oriented
🏖️ Benefits
• Cision is committed to fostering an inclusive environment • Opportunities for professional development • Flexible work hours • Health insurance • Remote work options
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