Case Manager – Absence Management

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Boston Medical Center (BMC)

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5001 - 10000 employees

Founded 1996

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.

📋 Description

• Deliver best in class leave of absence, worker’s compensation and accommodation services • Navigate and respond to inquiries about leave, worker’s compensation and disability events • Serve as a point of contact for assigned staff • Monitors, tracks, and maintains all records for work-related injuries and absences • Educate managers and business partners on employee concerns • Communicate regular updates to employees and stakeholders • Ensure compliance with standard work, federal/state regulations, and company policy • Maintain system records to ensure accurate and timely information/documentation • Critically assess and adjust the case management plan • Troubleshoot issues and seek to remove barriers before, during, or after a leave event • Manages caseload efficiently. • Assists in the administrative processing of Leaves of Absence (LOA) approvals • Provides administrative support to workers’ compensation. • Participates in team meetings with labor relations and HRBP, if needed.

🎯 Requirements

• Bachelor's Degree or equivalent work experience • Minimum of two years of relevant work experience is required • Experience with FMLA, PFML, out of state statutory leaves or workers’ comp preferred • Kronos and Workday experience preferred • Thorough knowledge of federal, state laws, regulations, rules, policies and procedures regarding workplace absence and disability designations • Thorough knowledge of ADA regulations and compliance requirements • Strong computer skills in MS Office • Ability to work with spreadsheets. • Strong analytical skills.

🏖️ Benefits

• medical, dental, vision, pharmacy • discretionary annual bonuses and merit increases • Flexible Spending Accounts • 403(b) savings matches • paid time off • career advancement opportunities • resources to support employee and family well-being