Senior Business Process Specialist – Global Project Controls

Job not on LinkedIn

🔥 17 hours ago

☕ Washington – Remote

☕ Washington – Remote

💵 $36 - $38 / hour

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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BPCS, Comprehensive marketing solutions, ltd.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Big agencies give you big talent for big money, but less time & commitment. Little agencies give you little less talent for little less money, but full dedication. What you want is the best from both worlds. What you need is big little agency. And you have just found it.

📋 Description

• Partner with subject-matter experts to gather, validate, and document business-process requirements. • Define and document current-state and future-state business processes. • Develop, maintain, and update standard operating procedures for global project controls and related operational functions. • Create end-to-end process flows, workflow diagrams, and cross-functional swimlane maps using Microsoft Visio. • Translate complex business, technical, and system workflows into clear, standardized, and user-friendly documentation. • Develop quick-reference guides, user guides, job aids, process manuals, and other enablement materials. • Create training content to support new-process rollouts, system implementations, reporting and analytics launches, business-continuity initiatives, and digitization efforts. • Collaborate with organizational change management and project teams to convert process changes into practical, role-specific training content. • Document processes associated with enterprise resource planning, procurement, contract-management, planning, and project-control systems. • Ensure process documentation reflects applicable controls, compliance requirements, system capabilities, and governance standards. • Facilitate process-review and alignment discussions with stakeholders across project controls, engineering, finance, procurement, and supply chain. • Identify process gaps, inefficiencies, unclear handoffs, duplication, and opportunities for simplification or standardization. • Support process-improvement and digital-transformation initiatives across a large enterprise environment. • Define or support process-performance measures, including key performance indicators and objectives and key results. • Maintain document consistency through established templates, terminology, formatting, version control, and review standards. • Manage documentation updates as business processes, systems, tools, organizational structures, and requirements evolve. • Coordinate stakeholder reviews, incorporate feedback, and obtain necessary approvals. • Produce accurate, complete, and high-quality deliverables with minimal rework. • Support documentation governance, periodic reviews, audit readiness, and content-lifecycle management.

🎯 Requirements

• Five or more years of relevant experience in business-process management, process design, process documentation, technical writing, process improvement, or a related discipline. • Demonstrated experience developing and maintaining standard operating procedures. • Experience gathering process information from subject-matter experts and translating it into clear documentation. • Experience creating end-to-end process maps, workflows, and cross-functional swimlane diagrams. • Proficiency with Microsoft Visio or a comparable process-mapping tool. • Strong technical and business-writing skills. • Experience developing user guides, quick-reference guides, job aids, training materials, or similar enablement content. • Ability to simplify complex business, technical, and operational concepts for different audiences. • Experience facilitating discussions with cross-functional stakeholders to validate and align business processes. • Strong attention to detail, accuracy, consistency, and document quality. • Ability to manage multiple documentation and process-development efforts simultaneously. • Ability to work independently, organize ambiguous information, and drive deliverables through review and approval. • Experience working in a large, cross-functional enterprise environment. • Strong written and verbal communication skills. • Demonstrated reliability and interest in supporting a long-term assignment.

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account • 401k program • Competitive PTO offerings • Parental Leave • Opportunities for professional growth and development