Data Rights Manager

🕒 May 22

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Logo of Bright Horizons UK

Bright Horizons UK

10,000+ employees

📚 Education

Education

Bright Horizons UK is a leading provider of childcare services with approximately 300 nurseries and preschools throughout the UK. They are dedicated to supporting families by offering a range of solutions to help balance work and family life. With a focus on early years development, Bright Horizons UK provides bespoke curriculums tailored to inspire a lifelong love of learning in children. They also offer guidance on childcare funding options and support for special educational needs and disabilities (SEND). Additionally, the organization is committed to creating a nurturing environment where children can thrive, supported by skilled and caring professionals.

📋 Description

• Own and manage the global DSR programme • Review complex or high-risk responses and escalate for senior approval where required • Oversee the end-to-end handling of high-volume and complex DSRs across multiple jurisdictions • Manage DSR vendors, including external service providers and outside counsel • Develop, maintain, and enhance global DSR policies, procedures, templates, and decision frameworks in line with applicable laws and supervisory authority guidance • Maintain robust records of decision-making and audit trails • Act as the primary escalation point for data rights issues across the organization • Provide key insights into metrics, trend analysis and reporting to support governance, compliance and certification requirements.

🎯 Requirements

• Degree or equivalent professional experience in a similar role • Privacy qualification such as CIPP/E, CIPP/UK, CIPM, or similar (highly desirable) • Legal, compliance, or data governance background advantageous • Significant experience (5+ years) in data rights management (required) • Deep practical knowledge of US, UK and EU privacy regimes, particularly individual rights. • Hands-on experience leading teams and managing DSARs at scale, including complex and contentious requests. • Proficiency with case management platforms and video redaction software • Proven ability to apply exemptions, manage statutory deadlines, and maintain defensible audit trails. • Familiarity with CCTV ecosystem, including camera systems, access controls, retention, and chain of custody. • Strong regulatory judgement and risk-based decision-making capability. • Ability to operate effectively in a global, matrixed organisation. • Excellent written and verbal communication, stakeholder management and complaint-resolution skills. • Strong diversity and cultural awareness. • Flexible and dependable, with the willingness to support global offices and time-sensitive deadlines as required.

🏖️ Benefits

• Flexible working week • Continuous improvement development opportunities • Enhancing business practices • Professional development • Team collaboration • Remote work arrangements

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