Senior Data Analyst, Payments Platform

🕒 January 13

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Logo of Brigit

Brigit

51 - 200 employees

Founded 2016

💸 Finance

💳 Fintech

Finance • Fintech

Brigit is a financial technology company focused on empowering users to manage their finances more effectively. With over 7 million users, Brigit offers services such as instant cash advances, credit building tools, and insights into spending habits to help users avoid overdraft fees and manage credit more efficiently. The platform allows users to get cash advances without credit checks, build their credit while saving, and access full credit reports with identity theft protection up to $1 million. Additionally, Brigit offers features such as real-time alerts on bank balances, easy budgeting, and tracking savings by avoiding fees. The service is subscription-based and integrates with Coastal Community Bank to provide certain products.

📋 Description

• Develop strategies to improve payment-processing efficiency and reduce operational risk. • Identify opportunities to optimize our processing strategies and customer interventions. Work with stakeholders to prioritize and plan for improvement. • Collaborate with software engineers, data science, operations, finance, and product managers to implement and measure new strategies and enhancements to the platform • Create automated monitors to systematically detect anomalies, identify discrepancies, errors, or potential fraud, and take appropriate action. • Conduct thorough investigations into payment-related issues, errors, and returns. Collaborating with internal teams to resolve discrepancies promptly. • Develop and maintain detailed documentation of payment processes, procedures, and workflows. Mentor and train others on the same. • Perform reconciliations and audits of financial data to ensure accuracy and integrity. • Support cross-functional projects and initiatives related to payment systems and operations.

🎯 Requirements

• 5+ years of experience in payment operations or a similar role within the fintech, banking, or payments industry. • Proficiency in utilizing analytical tools and software for data analysis and reporting (e.g., SQL, Python). • Strong understanding of payment systems, including ACH, card networks, and emerging payment technologies. • Excellent problem-solving skills with the ability to analyze complex data sets and draw actionable insights. • Detail-oriented with a focus on accuracy and the ability to work efficiently in a fast-paced environment. • Strong communication skills to collaborate effectively with cross-functional teams and stakeholders. • Bachelor's degree in Finance, Accounting, Business, or another analytical field. • Knowledge of regulatory compliance requirements such as GDPR, AML, and other relevant standards is a plus.

🏖️ Benefits

• Medical, dental, and vision insurance • Flexible PTO Policy • 401k plan • Paid Parental Leave • Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health support • Monthly reimbursements to use against wifi and cell phone bills • Annual reimbursement for Learning & Development • Help hard working Americans build a brighter financial future • High-growth company • A dynamic, flexible and collaborative start-up work environment with a highly talented team

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