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Technical Sales Specialist – APAC

🔥 1 minute ago

🇲🇾 Malaysia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

Where this job comes from

Posted on Brooks Automation's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Brooks Automation

Brooks Automation

1001 - 5000 employees

Founded 1978

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry. We specialize in offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide.

📋 Description

• Hunt new business opportunities and support global expansion of the install base across Asia Pacific • Perform laboratory workflow analyses, site visits, and product/configuration recommendations in consultation with the Sales Director • Build strong customer relationships and act as a trusted advisor to laboratories • Work with end-user accounts and channel partners/distributors to facilitate account management and growth • Deliver technical training to end users, channel partners, and Customer Solutions Specialists remotely or on-site • Report problems, resolutions, corrective actions, product non-conformance trends, and utilization for traceability and escalation • Provide local and remote technical support on operational and maintenance aspects of system equipment • Coordinate and perform on-site high-level support and corrective maintenance • Install and qualify instruments in pathology laboratories when required • Perform other assigned duties

🎯 Requirements

• Degree in Medical Sciences / related fields • 3-5 years of relevant work experience in a similar role • Successful track record in a Sales / Business Development role in the Healthcare market, preferably in the diagnostics industry • Experience with laboratory automation solutions • Knowledge of medical laboratories highly regarded • Excellent interpersonal, communication, and influencing skills in English (written and oral) • Business and user-friendly language with a commercial mindset • Ability to troubleshoot complex customer challenges • Customer service orientation • Self-motivated, results-driven and well organized • Ability to handle multiple tasks with a clear sense of ownership and priority • Current full drivers’ license and reliable vehicle to travel locally • Valid passport and willingness to travel as needed • Willingness to undertake frequent regional travel (40-50% of the time)

🏖️ Benefits

• Equal Opportunity Employer commitment and diversity and inclusion workplace • Flexible work arrangements where possible, including potential in-office and remote work depending on role and business needs

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