Field Service Engineer – After-Sales Engineer

🕒 April 20

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Bruker

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1960

⚕️ Healthcare Insurance

🧘 Wellness

🏢 Enterprise

💰 Post-IPO Debt on 2019-12

Healthcare Insurance • Wellness • Enterprise

Bruker is not just a healthcare provider; it is a partner in well-being and success. Their mission revolves around 'Heal, Live Pain-Free, Thrive,' and they focus on transforming lives through a comprehensive approach to health and wellness. Bruker provides services in physical therapy, mental health, and primary care, aiming to empower individuals and communities to lead healthier lives. They also offer corporate solutions and consulting services to enhance employee health and productivity.

📋 Description

• Prepare installations by reviewing the system’s technical specifications and confirming internal and client-side technical and hardware prerequisites to ensure on-time completion • Perform on-site system installations and provide client onboarding training to commission equipment in accordance with the specification • Carry out regular and/or preventive maintenance according to the defined protocol for the relevant system to meet compliance or contractual requirements • Diagnose and resolve system malfunctions on-site and/or via remote access to restore operational status • Maintain regular follow-up and a high-quality relationship with the client to sustain long-term commercial relationships • Write external and internal activity reports and log work in the dedicated service management software to ensure traceability and correct cost allocation • Act as the liaison between factory experts and the client to resolve complex technical issues • Contribute to the preparation of quotes/technical estimates for systems in the installed base to ensure compatibility and feasibility

🎯 Requirements

• Qualification in electronics, engineering or a related industrial field • Experience preferred in analytical instrumentation (e.g., elemental analysis for quality and process control, or materials research) • Experience in repair of capital equipment highly valued • Experience in After-Sales Service on X-ray Fluorescence (EDXRF/WDXRF) or X-ray Diffraction (XRD) systems would be an advantage • Good command of English (minimum B2 required) • Strong organizational skills, attention to detail and ability to work independently • Good listening skills and sound decision-making ability

🏖️ Benefits

• Competitive base salary plus variable pay tied to After-Sales Service results and individual objectives • Company car • Annual day-rate agreement: 211 working days per year • Participation in company profit-sharing • Meal vouchers (ticket restaurant)