Client Services Manager

🔥 2 hours ago

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Brown and Caldwell

1001 - 5000 employees

Founded 1947

💼 Consulting

🏗️ Construction

🏥 Healthcare

Consulting • Construction • Healthcare

Brown and Caldwell is an environmental engineering and consulting firm focused on water and wastewater systems, providing end-to-end solutions from design and construction management through operations, treatability testing, pilot demonstrations, and digital optimization. The company specializes in membrane and advanced water-treatment technologies (including potable reuse and PFAS/emerging contaminant solutions), climate change resilience, utility performance, and research and innovation to serve utilities, municipalities, and industrial clients. Brown and Caldwell combines field services, laboratory work, and digital tools (e. g. , BC:Opta™) to improve water stewardship, sustainability, and infrastructure performance.

📋 Description

• Define and lead enterprise-level growth strategies for clients • Shape client business case across multiple service lines and geographies • Drive expansion into adjacent services and new markets • Lead large, complex portfolios with significant revenue and risk exposure • Balance growth, margin, retention, and service diversification • Develop next-generation CSM talent through active coaching and sponsorship • Maintain executive-level relationships across the client organization

🎯 Requirements

• 15 years of experience in environmental engineering and consulting industry • Professional Engineer registration in the State of Texas preferred • experience in consulting and engineering services in the water/wastewater sector • bachelor’s degree in engineering, science, business or equivalent experience

🏖️ Benefits

• medical • dental • vision • short and long-term disability • life insurance • employee assistance program • paid time off • parental leave • paid holidays • 401(k) retirement savings plan with employer match • performance-based bonus eligibility • employee referral bonuses • tuition reimbursement • pet insurance • long-term care insurance

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