BruntWork
5001 - 10000 employees
Founded 2020
🤝 B2B
🎯 Recruiter
B2B • Recruitment
BruntWork is a global outsourcing and remote-staffing company that provides vetted, full-time and part-time virtual assistants and specialist remote teams for businesses. They recruit, vet and manage remote talent (primarily in the Philippines and Colombia) to deliver services such as customer support, call center operations, digital marketing, bookkeeping, web development, data entry, telesales and other back-office functions, while handling payroll, compliance and security (ISO 27001). BruntWork positions itself as a fast, cost-saving B2B partner for startups through enterprise clients, offering rapid placement, time-tracking, and ongoing client support.
Client Success Manager
Job not on LinkedIn
🕒 March 31
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BruntWork
5001 - 10000 employees
Founded 2020
🤝 B2B
🎯 Recruiter
B2B • Recruitment
BruntWork is a global outsourcing and remote-staffing company that provides vetted, full-time and part-time virtual assistants and specialist remote teams for businesses. They recruit, vet and manage remote talent (primarily in the Philippines and Colombia) to deliver services such as customer support, call center operations, digital marketing, bookkeeping, web development, data entry, telesales and other back-office functions, while handling payroll, compliance and security (ISO 27001). BruntWork positions itself as a fast, cost-saving B2B partner for startups through enterprise clients, offering rapid placement, time-tracking, and ongoing client support.
📋 Description
• Build and nurture long-term relationships with clients using BruntWork's outsourced staffing services • Develop a deep understanding of each client's business goals, challenges, and growth plans • Proactively anticipate issues, address concerns, and recommend strategic solutions before they escalate • Drive client satisfaction, retention, and account growth through structured engagement and problem-solving • Identify opportunities to expand services within existing accounts • Collaborate closely with the Recruitment Team to ensure client staffing needs are clearly defined and met • Partner with the Staff Services Team to ensure the ongoing performance, engagement, and satisfaction of outsourced staff • Act as the primary escalation point for complex client issues, ensuring timely and effective resolution
🎯 Requirements
• Proven experience in client success, account management, or a similar client-facing role • Strong strategic thinking and problem-solving skills with a proactive, solutions-focused mindset • Ability to manage multiple client accounts while maintaining high-quality relationships • Excellent communication and stakeholder management skills • Experience working cross-functionally with internal teams • High level of ownership, accountability, and initiative
🏖️ Benefits
• Enjoy a permanent work-from-home setup • Health Insurance after 90 days • Immediate hiring
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