Buddle
11 - 50 employees
Founded 2019
🤝 B2B
🎯 Recruiter
B2B • Recruitment
Buddle is a B2B staffing and outsourcing company that connects businesses with experienced Filipino remote professionals. They find, hire, onboard and manage high-performing remote staff and handle payroll, benefits and local compliance so clients can scale teams in areas like property management, e-commerce, accounting & finance, customer experience, administration and sales support. Buddle positions itself as a managed HR partner focused on delivering cost savings, low turnover and culturally aligned, career-driven talent.
Short-term Rental Systems Administrator
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🔥 0 minutes ago
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Buddle
11 - 50 employees
Founded 2019
🤝 B2B
🎯 Recruiter
B2B • Recruitment
Buddle is a B2B staffing and outsourcing company that connects businesses with experienced Filipino remote professionals. They find, hire, onboard and manage high-performing remote staff and handle payroll, benefits and local compliance so clients can scale teams in areas like property management, e-commerce, accounting & finance, customer experience, administration and sales support. Buddle positions itself as a managed HR partner focused on delivering cost savings, low turnover and culturally aligned, career-driven talent.
📋 Description
• Set up and onboard new properties within the property management system • Configure property settings, pricing structures, fees, availability, and system preferences • Maintain accurate property descriptions, listing information, images, and operational data across all systems • Ensure high standards of data accuracy and integrity through regular audits and updates • Perform ongoing maintenance of the property management system and related business platforms • Assist with troubleshooting system issues and coordinate resolutions where required • Act as the internal point of contact for system-related queries and provide day-to-day support to team members • Support the successful migration from Guesty to Resly while ensuring data accuracy and business continuity • Learn new software platforms quickly and become the internal systems champion • Identify opportunities to improve workflows, operational efficiency, and automation through technology • Develop, maintain, and update Standard Operating Procedures (SOPs), user guides, and process documentation • Assist in implementing future system enhancements, integrations, and business tools as required • Deliver basic training and guidance to team members to encourage successful system adoption • Perform general administrative and data entry tasks to support daily business operations • Assist with documentation, record management, and operational administration • Support the management of a growing holiday rental portfolio by ensuring information remains organised, accurate, and accessible • Collaborate with internal stakeholders to ensure operational processes run efficiently • Assist with ad hoc operational and administrative tasks as required • Recommend process improvements that increase operational efficiency • Maintain documentation for business processes and system workflows • Support the ongoing optimisation and effective use of business systems • Contribute to team success by assisting with additional operational and administrative tasks as required • Perform other duties reasonably assigned by the client.
🎯 Requirements
• 3+ years of experience in short-term rentals, property management administration, operations support, administration, or a similar role • Experience using short-term rental property management software or other business systems • Highly tech-savvy with the ability to quickly learn and adapt to new software platforms • Strong organisational skills with excellent attention to detail and data accuracy • Proven ability to work independently, take ownership of responsibilities, and manage multiple priorities • Strong analytical and problem-solving skills with a continuous improvement mindset • Excellent written and verbal communication skills • Experience creating documentation, SOPs, or training materials is highly regarded • Comfortable supporting software implementations, process improvements, or systems changes • Experience with Resly is highly preferred • Experience with Guesty, Conduit, or similar property management systems is highly regarded • Familiarity with ActiveCampaign or similar CRM platforms is advantageous • Comfortable working during Australian business hours.
🏖️ Benefits
• Health insurance • Internet allowance • KPI incentive program • Fortnightly virtual happy hour • Annual group offsites
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