Senior Member Services Advocate

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🕒 Yesterday

🏈 Alabama, District of Columbia, +27 more states – Remote

🏈 Alabama – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $20 - $23 / hour

⏰ Full Time

🟠 Senior

✨ Advocate

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This company has sponsored H1B visas in the past.

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Businessolver

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

💰 Private Equity Round on 2021-12

Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.

📋 Description

• Provides outstanding support to inbound callers regarding Health Spending Account, COBRA, Retiree or Exchange inquiries and requests. • Assists with enrollment related to Health Spending Account, COBRA, Retiree or Exchange programs • Answer inbound calls professionally, with high energy and a positive attitude and a little charm. • Respond accurately and thoroughly to caller inquiries and document call details accordingly. • Ensure compliance in all areas of processing, completing all transactions timely and accurately. • Take accountability for the entire process from receipt of work to resolution. • The ability to jump in and help. This is a “roll up your sleeves” position, and you will need to understand our business, our client’s business, and processes so you can help others effectively do their jobs. • Work under general supervision following established procedures.

🎯 Requirements

• 3+ years’ experience with Health Spending Account, COBRA, Retiree or Exchange is required and non-negotiable. • 5+ years’ experience with Health Spending Account, COBRA, Retiree or Exchange is ideal. • Strong customer-centric mindset. • Comfort level with technology – we are a technology company! • Ability to diagnose and own technology issues. • Embracing new technology as it is integrated into the organization. • Strong people skills to find success in every opportunity. • Exceptional phone etiquette and communication skills. • Team player mentality, someone who strives for excellence.

🏖️ Benefits

• Comprehensive benefits package • Health Spending Account • COBRA • Retirement plans