We build, advise, and invest in awesome companies.We are the result of entrepreneurs collaborating to create a vision greater than the sum of its individual efforts. With a team of designers, developers, and marketers versed in various aspects of startups, we have an eye for products and companies that can be molded into highly successful business ventures.

Cache Ventures

Customer Success & Support

•Own relationships with customers, including increasing adoption, ensuring retention and maintaining satisfaction.
•Developing and maintaining a strong rapport with customers, both new and current.
•Work alongside our marketing team to create effective campaigns.
•Utilize our support system to track and document all activities and reports.
•Work with customers to establish critical goals, key performance indicators, and aid the customer in achieving their goals.
•Help to generate ideas for new features, campaigns, and cater to the unique needs of our customers.

Customer Success Manager

Sales

•Building and maintaining lead lists of potential customers through research and the assistance of our marketing team.
•Making 100+ outbound phone calls per day to prospects that can use our solutions.
•Engage prospects by emailing 100+ businesses per day under a semi-automated process and calling a subset of those based on measured engagement.
•Book meetings / demos with targeted and qualified leads and hand-off to Account Executives.
•Distribute marketing materials associated with new and existing solutions.
•Follow up with leads that have expressed interest in our services and maintain an active daily leads pipeline.
•Document all activity in CRM system, keeping it clean and up-to-date.

Remote Jobs at Cache Ventures

Cache Ventures

Customer Success Manager

Cache Ventures

Sales Development Representative

Cache Ventures