Provider Relations Manager

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πŸ”₯ 16 minutes ago

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Logo of Cadence Solutions

Cadence Solutions

11 - 50 employees

Founded 2013

πŸ’Ό Consulting

🏒 Enterprise

🀝 B2B

Consulting β€’ Enterprise β€’ B2B

Cadence Solutions is a system integrator and consulting firm focused on information management and digital transformation. They accelerate enterprise adoption of Microsoft 365, SharePoint (including SharePoint Online and Server migrations), Microsoft Purview, the Power Platform, and OpenText. Cadence offers SharePoint implementations, large-scale content migrations (including a migration solution called Peregrine), SharePoint governance and health checks, Copilot readiness and data governance for Copilot, records management, eDiscovery, data loss prevention, and hands-on Microsoft 365 training and workshops. Their services center on migration consulting, content strategy, classification and insights, and helping organizations apply governance and compliance best practices across ECM and M365 ecosystems.

πŸ“‹ Description

β€’ Own end-to-end deployment of the Cadence solution at the practice level, aligning platform capabilities to existing provider workflows and driving clinician and patient adoption from launch through steady-state. β€’ Build and maintain trusted relationships with physicians, care teams, and clinic administrators across assigned health system partners, serving as the primary escalation path and ongoing point of contact. β€’ Monitor provider engagement metrics and adoption data, present performance reports at regularly scheduled touchpoints, and use those insights to drive behavior change and improve outcomes at the practice level. β€’ Identify and develop expansion opportunities within existing partner organizations, surfacing new patient populations and conditions where Cadence can extend care delivery. β€’ Partner with the Partnerships team to develop repeatable processes that enable Cadence to scale efficiently across existing and new health system relationships. β€’ Collaborate with internal Product and Care Delivery teams to channel provider feedback into platform improvements, ensuring Cadence continuously improves its technology and services in response to real clinical need. β€’ Navigate complex clinical environments with autonomy, diagnosing workflow gaps, escalating where appropriate, and driving resolutions that hold across the partnership.

🎯 Requirements

β€’ 3+ years of experience in account management, project leadership, or healthcare customer service in pharmacy, provider-facing, or clinical support environments. β€’ Bachelor's degree in healthcare, business, communications, or a related field. β€’ Demonstrated ability to build credible relationships with both clinical and administrative audiences and manage multiple stakeholder relationships simultaneously. β€’ Track record of exceeding performance targets in field-based, goal-driven environments where outcomes are measured and results are owned end-to-end. β€’ Comfort operating independently in a high-travel role - national weekly travel to provider sites two to three nights per week is a non-negotiable requirement; candidates must reside within commutable range of a major airport. β€’ Ability to travel regularly for work, including by car; candidates must possess a valid driver's license and have access to a reliable personal vehicle for local travel. β€’ Proficiency with Google Workspace and web-based collaboration tools, with strong analytical skills and a data-driven approach to influencing provider engagement and outcomes. β€’ Fluency with AI productivity tools (such as Gemini, Notion AI, or comparable platforms) and comfort applying them to structured workflows, reporting, and process documentation.

πŸ–οΈ Benefits

β€’ Competitive pay & equity* β€’ Fully remote β€’ Comprehensive health coverage: Medical, dental & vision β€’ Paid time off β€’ 401k plan + matching β€’ Paid parental leave β€’ Home office stipend

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