Vice President of Customer Insights

🕒 April 9

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $200k - $240k / year

⏰ Full Time

🔴 Lead

👔 Vice President

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Caesars Entertainment

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1937

🎲 Gambling

Gambling • Hospitality

Caesars Entertainment is a premier casino and hospitality company best known for its expansive loyalty program, Caesars Rewards, which offers members exclusive deals and experiences. With iconic properties such as Caesars Palace, Planet Hollywood, and The LINQ Hotel on the Las Vegas Strip, the company provides luxury accommodations, fine dining with celebrity chefs, world-class entertainment, and a variety of attractions. In addition to traditional hotel and casino services, Caesars Entertainment features an online casino, a comprehensive sportsbook, and retail shopping experiences. The company's broad offerings include unique entertainment events and attractions, from zipline adventures to gourmet dining and legendary shows.

📋 Description

• obsess over their customer and pride themselves on developing features their customers love. • a critical component of developing our strategies with their deep understanding of our customer behaviors, market trends, and data analysis to drive our business growth. • optimize the product development lifecycle, scale operational excellence, and ensure customer insights directly influence product strategy. • drive process scalability, foster cross-functional alignment, and build a customer-centric culture that fuels product-led growth. • own the systems, insights, and organizational structures that reduce operational bottlenecks and strengthen product market fit across the portfolio.

🎯 Requirements

• 10+ years of experience in product management, product operations, or a related discipline, with at least 5 years in a leadership role. • Deep understanding of modern product development practices, customer discovery methodologies, and cross-functional collaboration with experience with optimizing teams, communication strategies and is a champion of change management • Analytical and data-driven, with experience building KPI frameworks and leveraging data to drive consensus decision making • A customer-centric mindset, representing the voice of the user at every stage of product development. • Excellent presentation skills to educate, inspire, and drive unity across multidisciplinary teams. Advanced proficiency in PowerPoint is required. • Proven track record aligning teams across sales, marketing, engineering, and design to execute cohesive strategies. • Passion and expertise for organizational design and business processes management. Bringing efficiencies to teams to allow them to focus, create, and deliver is second nature. • Executive level communication and storytelling to offer effective updates and streamline communication to a broad audience • You lead and manage your team members with clear accountability frameworks, while maintaining open communication, collaboration, and mentorship. Their success makes you shine as a manager.

🏖️ Benefits

• medical, vision, and dental insurance • life insurance • disability insurance • a 401(k)-matching program • paid Flexible Time Off • paid company holidays • short-term or long-term incentive compensation, including cash bonuses and stock program participation